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View Full Version : Ext Designer: Many , many Questions.........



fgeorge
20 Aug 2010, 1:59 AM
Hello,

I have several questions about Ext Designer..

1) Is this product free?

2) If not, where do i get to pay for it?

3) When i first downloaded it, was able to login and it started an update. The update failed with a strange checksum error. I havent been able to get round this and use the Software.

4) Does the Software only work on Win 2003/2008?

Thanks

jarrednicholls
20 Aug 2010, 5:03 AM
Hi fgeorge, no problem...


1) Is this product free?
No it is not. There is a free 14-day trial.


2) If not, where do i get to pay for it?
You can purchase the Designer here: http://www.sencha.com/store/designer/ It is downloadable here: http://www.sencha.com/products/designer/download.php


3) When i first downloaded it, was able to login and it started an update. The update failed with a strange checksum error. I havent been able to get round this and use the Software.
That problem has occurred for many users that are outside of the United States. We are still investigating the cause of this issue, but it appears to be network corruption of the download (whether that's from strict firewalls, proxy servers, etc. etc.) You can manually update the software by following the instructions located here: http://www.sencha.com/forum/showthread.php?103738-Manual-Upgrade-Instructions-to-xds-1.0.2.11 Those instructions on that forum thread are always up-to-date for the latest version at the time. It is a stickied thread in the Ext Designer Help & Discussion forum.


4) Does the Software only work on Win 2003/2008?
I runs on Windows XP, Vista, and 7, as well as Mac OS X 10.5/10.6 and Linux. It *may* run on 2003/2008 Server, but those are unsupported platforms (officially).

Hope that helps!

tariq
27 Aug 2010, 11:10 AM
(http://www.sencha.com/forum/member.php?287-jarrednicholls)jarrednicholls, (http://www.sencha.com/forum/member.php?287-jarrednicholls)
I have got Ext. Designer "License Key" from my client(usa based IT Firm) as gift.
Now i am facing problem to Register. I can not see any option to input my License Key.
Please tell me how to register my Ext. Designer copy using that License Key.

-Thanks

jarrednicholls
30 Aug 2010, 7:16 AM
Hi tariq,

You must contact orders [at] sencha.com and supply your license key and your username "tariq". That department will link your forum account to the license. The license key is merely for you to hold onto and for us to use as reference on our end. It is not used in the software at all, our licensing server matches login names to license keys.

Let me know that you get setup correctly. Thanks.