A communication error has occurred

When I sign in Sencha Architect using Sencha ID and Password, There is a error message: 'A communication error has occurred' .

Attachment 40468

When I activate Sencha Architect, there is also a error message:
'Invalid Authorization Code'. I don't know why.
Attachment 40469

Hi HongGang.
Please let me know (vicki@sencha.com) if you are still having problems, and I will gladly help you get an offline license file!

Vicki

thanks for your great help.

Hi, I just bought the sencha complete and when activating it said that the code is wrong.

What's the problem?

Thanks

Hi Soporte,
If you send an email to vicki@sencha.com with your order number, I can give you the correct Activation Code! If you buy a product with Support (such as a Sencha Complete) you will get 2 activation codes, one for the Tool, and one for the Support!

Vicki

Hi, I send you the order number by Private Message.


Thanks

Thank you vicky!

You are very welcome!

I am having the same problem.

Please help.

I also send an e-mail for assistance to you Vicki.

Riaan

I have replied to your e-mail.

Vicki