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  1. #1
    Sencha - Senior Forum Manager mitchellsimoens's Avatar
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      0  

    Default How to report a bug

    How to report a bug


    To enable us to quickly process, reproduce and fix bugs we have a simple format that we ask you to use when reporting any issues. Below is a template you can copy and paste when you create your bug thread and simply fill in the blanks.

    The items in the first section - exact Ext JS version, browser, description and a test case - are all required before we can enter the bug for correction. Any additional information you can give in the second section will generally help us fix the bug faster.

    The next post in this thread uses the code below to show an example of what a good bug report looks like:

    Code:
    [U][B][COLOR="green"]REQUIRED INFORMATION[/COLOR][/B][/U]
    
    
    [B][U]Ext version tested:[/U][/B]
    [LIST][*]Ext 4.____ rev ____[/LIST]
    
    [B][U]Browser versions tested against:[/U][/B]
    [LIST][*]____[*]IE8[*]FF3 (firebug 1.3.0.10 installed)[*]Safari 4[/LIST]
    
    [B][U]DOCTYPE tested against:[/U][/B]
    [LIST][*]____[/LIST]
    
    [B][U]Description:[/U][/B]
    [LIST][*]Describe the problem in greater detail here, summarizing the behavior.[/LIST]
    
    [B][U]Steps to reproduce the problem:[/U][/B]
    [LIST][*] foo[*] bar[/LIST]
    
    [B][U]The result that was expected:[/U][/B]
    [LIST][*] foo[*] bar[/LIST]
    
    [B][U]The result that occurs instead:[/U][/B]
    [LIST][*] foo[*] bar[/LIST]
    
    [B][U]Test Case:[/U][/B]
    
    [CODE]
        <<insert working code to reproduce the report >>
    [/CODE]
    
    
    
    [U][B][COLOR="green"]HELPFUL INFORMATION[/COLOR][/B][/U]
    
    
    [B][U]Screenshot or Video:[/U][/B]
    [LIST][*]attached[/LIST]
    
    [B]See this URL for live test case:[/B] http://
    
    
    [B][U]Debugging already done:[/U][/B]
    [LIST][*]none[/LIST]
    
    [B][U]Possible fix:[/U][/B]
    [LIST][*]not provided[/LIST]
    
    [B][U]Additional CSS used:[/U][/B]
    [LIST][*]only default ext-all.css[*]custom css (include details)[/LIST]
    
    [B][U]Operating System:[/U][/B]
    [LIST][*]________[*]WinXP Pro[/LIST]
    Mitchell Simoens @SenchaMitch
    Sencha Inc, Senior Forum Manager
    ________________
    http://www.JSONPLint.com - Source to lint your JSONP!

    Check out my GitHub, lots of nice things for Ext JS 4 and Sencha Touch 2
    https://github.com/mitchellsimoens

    Think my support is good? Get more personalized support via a support subscription. https://www.sencha.com/store/

    Need more help with your app? Hire Sencha Services services@sencha.com

    Want to learn Sencha Touch 2? Check out Sencha Touch in Action that is almost in print!

    When posting code, please use BBCode's CODE tags.

  2. #2
    Sencha - Senior Forum Manager mitchellsimoens's Avatar
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      0  

    Default


    This is an example of a good bug report created using the template above



    REQUIRED INFORMATION


    Ext version tested:
    • Sencha Touch 2.0PR1

    Browser versions tested against:
    • Chrome 11 (Windows)
    • Safari 5.1 (Mac OS X)

    Description:
    • Ext.tab.Bar - minTabWidth has no effect

    Steps to reproduce the problem:
    • Create an Ext.Tab.Panel where the tabBar is configured with a minTabWidth

    The result that was expected:
    • The tab should be at least as wide as the configured width

    The result that occurs instead:
    • The minimum width is ignored and the tab will be too narrow if the text is short

    Test Case:

    Code:
        Ext.create('Ext.tab.Panel', {
            width: 400,
            height: 200,
            renderTo: Ext.getBody(),
            
            //this is the config that is being ignored
            tabBar: {
                minTabWidth: 150
            },
            
            //some dummy items to show the problem
            items: [
                {
                    title: 'Short'
                },
                {
                    title: 'This is a much longer tab title'
                }
            ]
        });


    HELPFUL INFORMATION


    Screenshot or Video:
    See this URL for live test case: http://


    Debugging already done:
    • none

    Possible fix:
    • not provided

    Additional CSS used:
    • only default ext-all.css

    Operating System:
    • Mac OS X
    Mitchell Simoens @SenchaMitch
    Sencha Inc, Senior Forum Manager
    ________________
    http://www.JSONPLint.com - Source to lint your JSONP!

    Check out my GitHub, lots of nice things for Ext JS 4 and Sencha Touch 2
    https://github.com/mitchellsimoens

    Think my support is good? Get more personalized support via a support subscription. https://www.sencha.com/store/

    Need more help with your app? Hire Sencha Services services@sencha.com

    Want to learn Sencha Touch 2? Check out Sencha Touch in Action that is almost in print!

    When posting code, please use BBCode's CODE tags.