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    Success! Looks like we've fixed this one. According to our records the fix was applied for DSGNR-1361 in a recent build.
  1. #1
    Sencha User djcode's Avatar
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    Default Sencha Designer 2 - Unable to sign in on Ubuntu "A communication error has occured."

    Sencha Designer 2 - Unable to sign in on Ubuntu "A communication error has occured."


    When I attempt to sign in with Designer 2 on Ubuntu, I get the error "A communication error has occurred".

    I am able to sign in on my laptop which is running windows.

    Has anyone else experienced this issue? Thanks!
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  2. #2
    Sencha Premium Member
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    ccg will become famous soon enough

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    Default


    I tried both the 32- and 64-bit builds of Designer 2.0.0.000268 on my 64-bit Ubuntu 10.10 box, and I got the same error. I ran Designer 2 from the terminal, but I didn't see any error messages printed when the communication error occurred.

    I previously registered Ext Designer 1.2 with the same Sencha user account on the same machine on the same network. I was able to register Designer 2 on a Mac on the same network with no problems. So it seems like it could be a Linux- or Ubuntu-specific problem.

    Thanks.
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  3. #3
    Sencha - Architect Dev Team aconran's Avatar
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    We've seen this problem on all platforms but have not determined how to reliably reproduce it.

    Unfortunately it's not always reproducible if you try a few times it may actually register. Looking to get to the bottom of this.
    Aaron Conran
    @aconran
    Sencha Architect Development Team
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  4. #4
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    I got this problem too. It always happens on my 32bit ubuntu 10.04. Hope to see your solution soon.
    thanks
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  5. #5
    Sencha - Architect Dev Team aconran's Avatar
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    We believe that we've isolated this to a server issue and the ops team should have this resolved by tonight. Thanks for your patience.
    Aaron Conran
    @aconran
    Sencha Architect Development Team
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  6. #6
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    Default I have the same problem, in UBUNTU Communication bla bla bla

    I have the same problem, in UBUNTU Communication bla bla bla


    could you tell me when this problem gonna fixing ?? I have registred in sencha, but i cant siging to use sencha designer 2, it say "A communication has occurred" all the people has the same shhh...


    THANKS MAN!!
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  7. #7
    Sencha - Architect Dev Team aconran's Avatar
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    On linux only there is an issue with the authentication going over SSL.

    We are looking into it.
    Aaron Conran
    @aconran
    Sencha Architect Development Team
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  8. #8
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    I'm having the same issue on Linux as well trying to register. I'll keep an eye on this thread to see when it is fixed.

    Thanks,
    -Joe
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  9. #9
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    Default Same problems

    Same problems


    on ubuntu 11.04


    jj from francfourt germany
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  10. #10
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    Default Same Issue

    Same Issue


    Ubuntu 11.10 64bit

    Any ETA yet? Really want to give this a shot.
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