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  1. #1
    Touch Premium Member
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    Default Unable to register Designer: "A server error has occurred"

    Unable to register Designer: "A server error has occurred"


    Hi,
    I'm unable to register Sencha Designer 2. I get the error message:
    A server error has occurred

    This happens when I enter a valid Sencha ID and password.

    Any suggestions? I'm not able to use Designer unless I can register.
    I tried from Mac as well as Windows. Is the problem with my specific Sencha ID?
    Thanks,
    Sam

  2. #2
    Sencha - Architect Dev Team aconran's Avatar
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    Sam -

    We've run into this across all of the operating systems but have yet to isolate what the problem is.

    We are investigating what the problem is.
    Aaron Conran
    @aconran
    Sencha Architect Development Team

  3. #3
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    Seems like a problem with my account. I created another Sencha ID and was able to register Designer, and start using it.
    Thanks,
    Sam

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    Default Problem message : A server error has occourred

    Problem message : A server error has occourred


    Seems like a problem.
    I have
    already registered.Ican notuseext designer, Ido not know and it show message : A server error has occourred.

    Thank for the answer.

  5. #5
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    Still getting this error now on new signups. what gives?

    Don't pull the plug on 1.2, architect isn't fully baked yet.

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    Default Same error

    Same error


    Even I am getting the same error..

    Any solution?

  7. #7
    Sencha - Architect Dev Team aconran's Avatar
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    We are no longer giving trials for Designer. If you have a valid license please email architect.feedback at sencha.com and Vicki will be able to activate your license.
    Aaron Conran
    @aconran
    Sencha Architect Development Team

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    same error today... with OSX 10.9 mavericks and Sencha architect 2.

  9. #9
    Sencha - Architect Dev Team aconran's Avatar
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    We don't support trials for Architect 2 or Designer 1. If you have a valid license send an email and we will get you activated. If you want a trial, use Architect 3.
    Aaron Conran
    @aconran
    Sencha Architect Development Team

  10. #10
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    Default Same Issue

    Same Issue


    I receive an error message "server error", though i have a licence for Sencha Architect 2. Could please help me ?
    Many Thanks