Unable to register Designer: "A server error has occurred"

[samuelp]

Hi,
I'm unable to register Sencha Designer 2. I get the error message:
A server error has occurred

This happens when I enter a valid Sencha ID and password.

Any suggestions? I'm not able to use Designer unless I can register.
I tried from Mac as well as Windows. Is the problem with my specific Sencha ID?
Thanks,
Sam

[aconran]

Sam -

We've run into this across all of the operating systems but have yet to isolate what the problem is.

We are investigating what the problem is.

[samuelp]

Seems like a problem with my account. I created another Sencha ID and was able to register Designer, and start using it.
Thanks,
Sam

[4862170002]

Seems like a problem.

I havealready registered.Ican notuseext designer, Ido not know and it show message : A server error has occourred.

Thank for the answer.

[dnorman]

Still getting this error now on new signups. what gives?

Don't pull the plug on 1.2, architect isn't fully baked yet.

[pavanaradhya]

Even I am getting the same error..

Any solution?

[aconran]

Even I am getting the same error..

Any solution?

Are you trying to register Sencha Architect or Ext Designer? Are you a new user looking for a trial or do you have licensed copy? What operating system? Are you behind a proxy?

[Swasthi]

Hello,

I created a new account and received the confirmation mail for the same. But still unable to register for Ext Designer with my valid credentials.
-It gives me "Server Error Occurred".
-I use Windows 7
-Created a different Sencha account and tried registering through that, but same error.
-Mine is a trial version.
-Have sent a mail regarding the same to no-reply@sencha.com.

Could anyone please help me with this. Thank you!

Thanks and Regards,
Swasthi

[aconran]

It is unlikely that you will receive any response form "no-reply@sencha.com".

Send an email to architect.feedback at sencha.com and Viciki will be able to help you out.