Success! Looks like we've fixed this one. According to our records the fix was applied for a bug in our system in a recent build.
  1. #1
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    Default Unable to register Designer: "A server error has occurred"

    Unable to register Designer: "A server error has occurred"


    Hi,
    I'm unable to register Sencha Designer 2. I get the error message:
    A server error has occurred

    This happens when I enter a valid Sencha ID and password.

    Any suggestions? I'm not able to use Designer unless I can register.
    I tried from Mac as well as Windows. Is the problem with my specific Sencha ID?
    Thanks,
    Sam

  2. #2
    Sencha - Architect Dev Team aconran's Avatar
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    Sam -

    We've run into this across all of the operating systems but have yet to isolate what the problem is.

    We are investigating what the problem is.
    Aaron Conran
    @aconran
    Sencha Architect Development Team

  3. #3
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    Seems like a problem with my account. I created another Sencha ID and was able to register Designer, and start using it.
    Thanks,
    Sam

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    Default Problem message : A server error has occourred

    Problem message : A server error has occourred


    Seems like a problem.
    I have
    already registered.Ican notuseext designer, Ido not know and it show message : A server error has occourred.

    Thank for the answer.

  5. #5
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    Still getting this error now on new signups. what gives?

    Don't pull the plug on 1.2, architect isn't fully baked yet.

  6. #6
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    Default Same error

    Same error


    Even I am getting the same error..

    Any solution?

  7. #7
    Sencha - Architect Dev Team aconran's Avatar
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    Quote Originally Posted by pavanaradhya View Post
    Even I am getting the same error..

    Any solution?
    Are you trying to register Sencha Architect or Ext Designer? Are you a new user looking for a trial or do you have licensed copy? What operating system? Are you behind a proxy?
    Aaron Conran
    @aconran
    Sencha Architect Development Team

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    Default "Server Error Occurred" while registering for Ext Designer

    "Server Error Occurred" while registering for Ext Designer


    Hello,

    I created a new account and received the confirmation mail for the same. But still unable to register for Ext Designer with my valid credentials.
    -It gives me "Server Error Occurred".
    -I use Windows 7
    -Created a different Sencha account and tried registering through that, but same error.
    -Mine is a trial version.
    -Have sent a mail regarding the same to no-reply@sencha.com.

    Could anyone please help me with this. Thank you!

    Thanks and Regards,
    Swasthi

  9. #9
    Sencha - Architect Dev Team aconran's Avatar
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    Default


    It is unlikely that you will receive any response form "no-reply@sencha.com".

    Send an email to architect.feedback at sencha.com and Viciki will be able to help you out.
    Aaron Conran
    @aconran
    Sencha Architect Development Team

  10. #10
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    Default same error me too

    same error me too


    at today the server error still remains, please when this bug will be fixed ?