Unable to establish internet connection to begin software registration - Windows inst

[johnkelleher]

Thanks Zavel for the quick reply.

I re-ran the installation on a different PC (also running Windows XP Professional Service Pack 3) . I restarted that PC straight after installing SenchaArchitect-2.0.0.exe but I still receive the error.

I have tested this on both our internal LAN and Wifi connections with no luck.

I will continue to investigate if this is an issue on my side. I use many applications that require Internet connection for registration and they do not have any issue finding my internet connections

On a side note the retry link on the error page does not give the user any feed back and I don't know if clicking on the link is actually doing anything.

Thanks
John

[Phil.Strong]

Try to remove the appData directory

Screen Shot 2012-05-01 at 9.23.29 AM.jpg

[johnkelleher]

Hi Phil

Deleting the Sencha folder in the appData directory did not resolve the issue.

Thanks
John

[Phil.Strong]

Forgot to say you'd need to reinstall after the removal of the appData directory but I suspect you already knew did that.

A firewall?