Empty Toolbox in Build 337

[shivbhaw]

i dont know what to do , cause my mac doesnt have a ~/library/application support/sencha folder.
is this even normal?
any help at this point would help!

[steveaxelrad]

I resolved the problem by reformatting the hard disk because nothing else worked. The machine had been around the block, so it was a good idea anyhow. Now, everything works great and I love Designer 2.

[aconran]

I resolved the problem by reformatting the hard disk because nothing else worked. The machine had been around the block, so it was a good idea anyhow. Now, everything works great and I love Designer 2.

Now those are some drastic measures!

[shivbhaw]

hey everyone,

i still cannot seem to view the toolbar, so am wondering if i should format my harddisk too?

thanks in advance!

[aconran]

i still cannot seem to view the toolbar, so am wondering if i should format my harddisk too?

That approach seemed to work for the above user No in all seriousness, do the following.

Uninstall the application. Delete the following directory:

Windows XP
C:\Documents and Settings\<username>\Local Settings\Application Data\Sencha, Inc\Sencha Designer 2.0\

Windows Vista/7
C:\Users\<username>\AppData\Local\Sencha, Inc\Sencha Designer 2.0\

Linux
~/.local/share/data/Sencha, Inc./Sencha Designer 2.0/

Mac OS X
~/Library/Application Support/Sencha, Inc./Sencha Designer 2.0/

Reinstall the application.

[Phil.Strong]

I resolved the problem by reformatting the hard disk because nothing else worked. The machine had been around the block, so it was a good idea anyhow. Now, everything works great and I love Designer 2.

I love your LOVE for Designer 2 so much that your willing to reformat your HD. My smile is wide! Even if your machine did need it.

[stevenbrent]

Uninstall the application. Delete the following directory:

Windows Vista/7
C:\Users\<username>\AppData\Local\Sencha, Inc\Sencha Designer 2.0\

Reinstall the application.

I encountered this issue on v 2.1 (build 676), Windows 7 64bit - though I didn't (and still don't) have the Sencha Designer folder there, uninstalling, blowing away the \AppData\Local\Sencha, Inc\ folder and reinstalling has made everything happy in Sencha land for the time being.

[Phil.Strong]

the folder is now Sencha Architect 2.*

[stevenbrent]

the folder is now Sencha Architect 2.*

Yep, thanks -- so deleting this, uninstalling and reinstalling worked -- The first time I opened Architect after reinstalling, that is. I built out an application just fine using the toolbox; closed and reopened Architect...BOOM! empty toolbar again. Now it is empty for existing applications as well as for new ones. The menu item 'New Component' is populated, though...weird, huh?

[aconran]

That is really weird.

If you resize the app and/or toolbox does it appear? Initially I thought it had to do with corrupted data but could possibly be a bad layout/painting issue.