Report a Bug

[Phil.Strong]

To enable us to quickly process, reproduce and fix bugs we have a simple format that we ask you to use when reporting any issues. Below is a template you can copy and paste when you create your bug thread and simply fill in the blanks.

The items in the first section - exact Architect version, description and a test case - are all required before we can enter the bug for correction. Any additional information you can give in the second section will generally help us fix the bug faster.

The next post in this thread uses the code below to show an example of what a good bug report looks like:

PLEASE NOTE THAT IT'S NOT THE STYLE WE CARE ABOUT BUT THE DATA. IF YOU'D PREFER TO SIMPLY TYPE THE RELEVANT DATA IN THE SPIRT OF THIS EXAMPLE THAT'S FINE AS WELL

[U][B][COLOR="green"]REQUIRED INFORMATION[/COLOR][/B][/U]


[B][U]Architect Build tested:[/U][/B]
[LIST][*]Build: 444[/LIST]

[B][U]Project Type:[/U][/B][LIST][*]ExtJS 4.x[*]Touch 2.x[/LIST]

[B][U]Description:[/U][/B]
[LIST][*]Describe the problem in greater detail here, summarizing the behavior.[/LIST]

[B][U]Steps to reproduce the problem:[/U][/B]
[LIST][*] foo[*] bar[/LIST]

[B][U]The result that was expected:[/U][/B]
[LIST][*] foo[*] bar[/LIST]

[B][U]The result that occurs instead:[/U][/B]
[LIST][*] foo[*] bar[/LIST]

[U][B][COLOR="green"]HELPFUL INFORMATION[/COLOR][/B][/U]


[B][U]Screenshot, Project, or Video:[/U][/B]
[LIST][*]attached[/LIST]

[B][U]Possible fix:[/U][/B]
[LIST][*]not provided[/LIST]

[B][U]Operating System:[/U][/B]
[LIST][*]WinXP Pro[/LIST]

[Phil.Strong]

Architect Build tested:

• Build: 439

Project Type:

• Touch 2.x

Description:

• I drag a panel onto a navigation view and I get a crashing error.

Steps to reproduce the problem:

• Create a new Touch 2.x project
• Add a navigation view
• Drag a panel and drop onto the nav view
• Crash

The result that was expected:

• This should have worked and not crashed

The result that occurs instead:

• a crash asking me to ignore, restart, or exit and to report this to the forums

HELPFUL INFORMATION


Screenshot, Project, or Video:

• attached an XDA with this simple use case

Possible fix:

• not provided

Operating System:

• OS X