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30 May 2012 3:00 AM #1
Answered: Apps and Groupnames dissapeared from my io userprofile.
Answered: Apps and Groupnames dissapeared from my io userprofile.
I created 3 apps in the io. Monolith, Draw Survey and Area Measurement. I also created 3 user groups: Tracker, Surveyours and Measurers, when i logged in again they were gone from my account and when i tried to create them again but i was not alloved, I guess it's because they alreadu exist.
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Best Answer Posted by merrells
Hi
I think I have fixed the problem. There were two teams associated with the account. You were probably looking at the one with no apps and groups. I've removed that now, so you should just see the one with the apps and groups in it.
Email me if you have any more problems, merrells@sencha.com
John
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30 May 2012 4:10 PM #2
That doesn't sound very good. I'll take a look...
John
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30 May 2012 8:23 PM #3
My issue might be related...
I can still see my apps and groupnames in the dev portal. However, when I try to retrieve the currentGroup, I get the following:
The same code was working last night. But when I tried again this evening, it's broken.PHP Code:code: "UNKNOWN_KLASS"
kind: "developer"
message: "Klass "Groups" is not known"
suggest: "Check if you use proper io object"
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30 May 2012 8:35 PM #4
Your problem is a different one. We just updated all the servers. All the existing clients should now be generating a version compatibility error message. You'll need that latest sdk, version 0.3.1, to talk to the servers now.
John
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30 May 2012 11:18 PM #5
I agree that this is a Major issue...
I agree that this is a Major issue...
John, will you let me know when you have sorted it out?
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31 May 2012 1:58 PM #6
Hi
I think I have fixed the problem. There were two teams associated with the account. You were probably looking at the one with no apps and groups. I've removed that now, so you should just see the one with the apps and groups in it.
Email me if you have any more problems, merrells@sencha.com
John


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