1. #1
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    Default GLIBC not found error on Linux

    GLIBC not found error on Linux


    After installing the Sencha SDK 2.0.0-Beta 3 on a Linux Redhat 5.6 (64 bit) server, I get errors when trying to create a JSB3 file.

    I run the following command:
    Code:
    sencha create jsb -a alerts.html -p app.jsb3
    and get the following errors:
    Code:
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.11' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.9' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/../lib/libQtGui.so.4)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.9' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/../lib/libQtGui.so.4)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.11' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/../lib/libQtGui.so.4)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.10' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/../lib/libQtNetwork.so.4)
    /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.9' not found (required by /opt/SenchaSDKTools-2.0.0-beta3/bin/phantom/bin/../lib/libQtCore.so.4)
    If I do a "ll /usr/lib64/libstdc++.so.6", it finds the library and it has adequate permissions (lrwxrwxrwx 1 root root 18 Jun 14 2011 /usr/lib64/libstdc++.so.6 -> libstdc++.so.6.0.8), so I don't know why it says the file is not found.

    Any ideas?

  2. #2
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    This appears to be because our version of linux is missing the required versions for the libraries for libstdc++ and glibc. We are looking into installing a patch to support the needed libraries.

    Running "rpm -q --provides libstdc++" returns the following (which is definately missing the required 3.4.9 and 3.4.11):
    Code:
    libstdc++ = 4.1.1-52.el5
    libstdc++.so.6()(64bit)
    libstdc++.so.6(CXXABI_1.3)(64bit)
    libstdc++.so.6(CXXABI_1.3.1)(64bit)
    libstdc++.so.6(GLIBCXX_3.4)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.1)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.2)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.3)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.4)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.5)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.6)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.7)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.8)(64bit)
    libstdc++ = 4.1.2-50.el5
    libstdc++ = 4.1.1-52.el5
    libstdc++.so.6
    libstdc++.so.6(CXXABI_1.3)
    libstdc++.so.6(CXXABI_1.3.1)
    libstdc++.so.6(GLIBCXX_3.4)
    libstdc++.so.6(GLIBCXX_3.4.1)
    libstdc++.so.6(GLIBCXX_3.4.2)
    libstdc++.so.6(GLIBCXX_3.4.3)
    libstdc++.so.6(GLIBCXX_3.4.4)
    libstdc++.so.6(GLIBCXX_3.4.5)
    libstdc++.so.6(GLIBCXX_3.4.6)
    libstdc++.so.6(GLIBCXX_3.4.7)
    libstdc++.so.6(GLIBCXX_3.4.8)
    libstdc++ = 4.1.2-50.el5
    The same command for glibc shows the same issue.

  3. #3
    Sencha Premium Member christythomas's Avatar
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    I'm having a similar problem. Any luck resolving this?

    Here is my sencha sdk error
    Code:
         [exec] [INFO] Deploying your application to /root/thoch13/com.ca.exec.webapp/production
         [exec] [INFO] Copied sdk/sencha-touch-all-compat.js
         [exec] [INFO] Copied sdk/touch-charts-debug.js
         [exec] [INFO] Copied resources/css/execChartTheme.js
         [exec] [INFO] Copied app/override/ajax.js
         [exec] [INFO] Copied app.js
         [exec] [INFO] Copied sdk/resources/css-debug/sencha-touch.css
         [exec] [INFO] Copied sdk/resources/css/touch-charts-full.css
         [exec] [INFO] Copied resources/css/exec.css
         [exec] [INFO] Copied resources/images
         [exec] [INFO] Copied sdk/resources/themes/images/default/pictos/more.png
         [exec] [INFO] Copied sdk/resources/themes/images/default/pictos/home2.png
         [exec] [INFO] Copied authentication.jsp
         [exec] [INFO] Copied messageResources.jsp
         [exec] [INFO] Resolving your application dependencies (file:////root/thoch13/com.ca.exec.webapp/buildtarget/index.html)
         [exec] [ERROR] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.11' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /usr/lib64/libstdc++.so.6: version `GLIBCXX_3.4.9' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.7' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/../lib/libQtGui.so.4)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.9' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/../lib/libQtGui.so.4)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.11' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/../lib/libQtGui.so.4)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.10' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/../lib/libQtNetwork.so.4)
         [exec] /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/phantomjs: /lib64/libc.so.6: version `GLIBC_2.9' not found (required by /root/thoch13/libs/build/SenchaSDKTools-2.0.0-beta3/linux/bin/phantom/bin/../lib/libQtCore.so.4)
    Here is what rpm -q --provides libstdc++ says:
    Code:
    libstdc++.so.6()(64bit)
    libstdc++.so.6(CXXABI_1.3)(64bit)
    libstdc++.so.6(CXXABI_1.3.1)(64bit)
    libstdc++.so.6(CXXABI_1.3.2)(64bit)
    libstdc++.so.6(CXXABI_1.3.3)(64bit)
    libstdc++.so.6(GLIBCXX_3.4)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.1)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.10)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.11)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.12)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.13)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.2)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.3)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.4)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.5)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.6)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.7)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.8)(64bit)
    libstdc++.so.6(GLIBCXX_3.4.9)(64bit)
    libstdc++ = 4.4.4-13.el6
    libstdc++(x86-64) = 4.4.4-13.el6

  4. #4
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    We did get this resolved. We ended up upgrading our build server from Redhat 5.6 to 6.2. I checked with Sencha and they said they did not support earlier versions of linux with their Sencha build tool.

  5. #5
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    @jefftalley
    We did get this resolved. We ended up upgrading our build server from Redhat 5.6 to 6.2. I checked with Sencha and they said they did not support earlier versions of linux with their Sencha build tool.
    Can you let me know where Sencha "says" this? I can't find a requirements list for their SDK Tools (version 2.0.0 beta 3) and we don't have 6.2, but we're not as old as 5.6. I need to be able to provide the minimum requirement to my IT department, in a definitive way, for the upgrade consideration. Would hate to waste premium support points if you have already received the answer.

    Thanks!

  6. #6
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    I never found this information on their site. I entered a support ticket with Sencha and got the following response:

    SDK tools did not build for various Linux environments when it is released. The SDK tools is built to use the latest Sencha product, so you really need to use the current version to pack your application.

    If you don't have proper environment, you really have to upgrade the libraries that required.

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