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5 Nov 2012 6:40 AM #1Ext JS Premium Member
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Please define v3 "support"
Please define v3 "support"
Is it Sencha's position (as implied here:
http://www.sencha.com/forum/showthre...stroying-twice)
that bugs will only be fixed in v3 for support tickets? When an acknowledged bug is reported, and especially when it's already been fixed in v4 so the fix is known, to fail to fix it in v3 is basically stating that v3 is unsupported.
We need a clear statement as to what the continued support for v3 entails as v4's performance continues to preclude using it.
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5 Nov 2012 6:51 AM #2Sencha - Senior Forum Manager
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I will get further clarification.
My personal translation is that if you file a ticket at http://support.sencha.com then the bug will be fixed. If the bug exists in Ext JS 4.x and is fixed in 4.x does not mean that the fix is the same as what is in 3.x.Mitchell Simoens @SenchaMitch
Sencha Inc, Senior Forum Manager
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9 Nov 2012 5:31 AM #3Ext JS Premium Member
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What did you find out?
Originally Posted by mitchellsimoens
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26 Nov 2012 6:43 AM #4Ext JS Premium Member
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Originally Posted by mitchellsimoens
I will get further clarification.
..snip
Would very much appreciate an answer. It's critical to know what the real status of V3 support is. Thanks.
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26 Nov 2012 7:05 AM #5Sencha - Senior Forum Manager
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Thought I posted on another thread you were replying to also.
We are focusing on 4.2.0 currently and a 3.4.2 is planned for Q1 2013 for support subscribers only.Mitchell Simoens @SenchaMitch
Sencha Inc, Senior Forum Manager
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26 Nov 2012 8:00 AM #6Ext JS Premium Member
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Is it the case that the only bugs to be fixed in v3 are those from support tickets? Will Win8 and IE10 support be included in 3.4.2? Originally Posted by mitchellsimoens
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26 Nov 2012 8:09 AM #7Sencha - Senior Forum Manager
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Any bugs reported whether its from a support ticket or a forum thread. There is a story reported to have IE10 support added
Mitchell Simoens @SenchaMitch
Sencha Inc, Senior Forum Manager
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http://www.JSONPLint.com - Source to lint your JSONP!
Check out my GitHub, lots of nice things for Ext JS 4 and Sencha Touch 2
https://github.com/mitchellsimoens
Think my support is good? Get more personalized support via a support subscription. https://www.sencha.com/store/
Need more help with your app? Hire Sencha Services services@sencha.com
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