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  1. #1
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    honggang.z.zhu is on a distinguished road

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    Default A communication error has occurred

    A communication error has occurred


    When I sign in Sencha Architect using Sencha ID and Password, There is a error message: 'A communication error has occurred' .

    Sign.PNG

    When I activate Sencha Architect, there is also a error message:
    'Invalid Authorization Code'. I don't know why.
    Activate.PNG

  2. #2
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    Default


    Hi HongGang.
    Please let me know (vicki@sencha.com) if you are still having problems, and I will gladly help you get an offline license file!

    Vicki

  3. #3
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    Default


    thanks for your great help.

  4. #4
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    Exclamation same problem here

    same problem here


    Hi, I just bought the sencha complete and when activating it said that the code is wrong.

    What's the problem?

    Thanks

  5. #5
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    Default Incorrect Activation Code

    Incorrect Activation Code


    Hi Soporte,
    If you send an email to vicki@sencha.com with your order number, I can give you the correct Activation Code! If you buy a product with Support (such as a Sencha Complete) you will get 2 activation codes, one for the Tool, and one for the Support!

    Vicki

  6. #6
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    Hi, I send you the order number by Private Message.


    Thanks

  7. #7
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    I will be happy to help you! If you are having problems with the proxy, we can send you an offline license file. Please send Username MAC Address License Key to architect.feedback@sencha.com