1. #1
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    honggang.z.zhu is on a distinguished road

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    Default A communication error has occurred

    A communication error has occurred


    When I sign in Sencha Architect using Sencha ID and Password, There is a error message: 'A communication error has occurred' .

    Sign.PNG

    When I activate Sencha Architect, there is also a error message:
    'Invalid Authorization Code'. I don't know why.
    Activate.PNG

  2. #2
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    Default


    Hi HongGang.
    Please let me know (vicki@sencha.com) if you are still having problems, and I will gladly help you get an offline license file!

    Vicki

  3. #3
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    Default


    thanks for your great help.

  4. #4
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    Exclamation same problem here

    same problem here


    Hi, I just bought the sencha complete and when activating it said that the code is wrong.

    What's the problem?

    Thanks

  5. #5
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    Default Incorrect Activation Code

    Incorrect Activation Code


    Hi Soporte,
    If you send an email to vicki@sencha.com with your order number, I can give you the correct Activation Code! If you buy a product with Support (such as a Sencha Complete) you will get 2 activation codes, one for the Tool, and one for the Support!

    Vicki

  6. #6
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    Hi, I send you the order number by Private Message.


    Thanks

  7. #7
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    Thank you vicky!

  8. #8
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    Default


    You are very welcome!

  9. #9
    Sencha Premium Member RiaanSA's Avatar
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    I am having the same problem.

    Please help.

    I also send an e-mail for assistance to you Vicki.

    Riaan

  10. #10
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    Default Communication Error

    Communication Error


    I have replied to your e-mail.

    Vicki

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