1. #1
    Sencha User 12ftguru's Avatar
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    Default Login issue with SenchaDevs

    Login issue with SenchaDevs


    I received a submission request notice from Sencha Devs yesterday, but the system no longer lets me log in. I can still see my developer page at: http://www.senchadevs.com/developers/twelve-foot-guru

    However, the email address I signed up with is not recognized by the system when I try to reset my password. I still have the original "welcome" email so I know I have the right email address. It's also the address that the submission request notice was sent to.

    I would love to respond to the request, so any help would be appreciated.

    John Clark

  2. #2
    Sencha - Senior Forum Manager mitchellsimoens's Avatar
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    I can login with my forum username/pass
    Mitchell Simoens @SenchaMitch
    Sencha Inc, Senior Forum Manager
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  3. #3
    Sencha User 12ftguru's Avatar
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    Default


    Apologies if I was not clear. I can login with my forum credentials, but it treats me as if I am setting up a new account for a new business profile. I already have an existing business account on Sencha Devs.

    The SenchaDevs account that is currently setup for my business uses a different email address from my forum account. This business address does not appear to be in the SenchaDevs system (so I cannot reset the password). Thus I can no longer access the business account or respond to requests for proposals.

    The business profile itself is still up and functioning, and it can be found through a profile search. I simply cannot access it to make changes or respond to proposal requests.

    I have cleared all cookies, but this does not affect the issue. Attempts to reset the password are met with the response that the address is not in the system.

  4. #4
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    Default


    same here...

  5. #5
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    zlog,

    What is your company name/page on SenchaDevs?
    -----
    Peter deHaan (Sencha)

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    Hi Peter,

    Now it's working. Sorry for late answer

    Thank you !

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