Unable to establish internet connection

[999Dom999]

I have this as soon as I open up. It asks for proxy details. I have both a direct internet connection and I have a proxy server. Filling in my proxy details doesn't help either?

[miro.bojic]

Hi,

Could you provide us with a little more information?

- Which version of Animator are you using?
- Which OS are you using?
- Do you have some kind of firewall or other software installed that might be blocking the connection?

[999Dom999]

It's 1.3 for Windows

Windows 7 Professional 64bit

I switched off Kaspersky AV/firewall and tried it again but no joy.

[999Dom999]

Fixed it. It looks like it was trying to access the internet via the proxy settings in IE and somehow wasn't being allowed access. I removed the proxy settings from IE and it worked over my direct connection.

Problem solved

[miro.bojic]

I'm glad you were able to resolve it!

Happy animating!