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  1. #1
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    Default Getting error on Sencha Architect 2.2 upgrade

    Getting error on Sencha Architect 2.2 upgrade


    I was having Sencha architect 2.1
    yesterday i have updated with architect 2.2. Installation is done successfully.
    When i open Sencha architect 2.2, i am getting the following error message.
    "The application was unable to start correctly (0xc0000005)"

    It is not allowing me to open Sencha architect 2.2
    My system is having windows 7 Professional Service Pack 1 with 32 bit OS.

    Can you please someone tell me what needs to be changed to work in Sencha Architect 2.2?
    Attached Images

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    Touch Premium Member BostonMerlin's Avatar
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    Thanks for the report -- although most of our users are able to use 2.2 just fine, we're definitely seeing a few with issues such as this one, and are looking into it.

    A bug is filed with the appropriate team, and I've also pointed someone to this thread to have a look and ensure it's similar to the related issues we're looking into in that other thread.

    We appreciate your patience in this matter. In the meantime, you should still be able to use Architect 2.1 while we work on fixing this.
    Steve Sobel
    @honestbleeps
    Sencha Architect Development Team

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    Tried to upgrade to 2.2 Architect, on Windows 8. On first launch It hung on the "verify id" screen, as soon as I put my forum id and password in and submitted, I had to kill the process after waiting 5 minutes. Now, nothing happens at all when I try to launch it, have uninstalled and tried again, but have been unable to even get to the start screen again. Will roll back to 2.1, and wait until 2.2 is ready for production use. Thanks for all your hard work, looking forward to using the new features when they are ready.

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    jfinlon: it appears there's an issue affecting Windows users of the beta that can be rectified by clearing out your AppData folder (if you don't mind having to set your preferences again)...

    apologies for the inconvenience - we're looking into it!
    Steve Sobel
    @honestbleeps
    Sencha Architect Development Team

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    Default Problem Resolved

    Problem Resolved


    Excellent tip, I went back in, uninstalled, deleted both Sencha folders under C:\Users\<username>\appdata\local\ and then re-installed, worked like a champ. I will be enjoying my weekend much more now. Thanks much for your help.

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    Clearing AppData didnt work for me.
    • un-installed SA 2.2
    • deleted the C:\Users\johnb\AppData\Local\Sencha\Sencha Architect 2.2 directory
    • installed 2.2
    • run SA, same Error shown before 'choose project' is shown.
    • above directory was created again along with an .ion file inside it.
    <sigh>

  8. #8
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    Default Getting error on Sencha Architect 2.2 upgrade

    Getting error on Sencha Architect 2.2 upgrade


    Clearing "AppData" did not work for me also.

    I too uninstalled Sencha Architect 2.2
    I have deleted the Sencha directory inside AppData folder and re-installed Sencha Architect 2.2
    When i open Sencha architect 2.2, i am getting the same error message.
    "The application was unable to start correctly (0xc0000005)"

    FYI:
    If i uninstall Architect 2.2 and install Architect 2.1, it is allowing me to open Sencha Architect 2.1
    But when i try with Architect 2.2, i am getting the above error message

    Can you please suggest me what needs to be changed in my system to work on Sencha Architect 2.2?

  9. #9
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    We have a potential solution to the consistent crashes that have occurred on some Windows and Linux machines. We need to vet a build w/ other bug fixes to release as soon as possible. Thanks for the information and help to-date.

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    I have downloaded the latest Sencha Architect 2.2 from the following link what Jarred has sent
    https://dl.dropbox.com/u/.../SenchaArchitect-2.2.0...

    It is working now. I am able to open the new Sencha Architect 2.2.


    Thank you very much Jarred.
    Last edited by dawesi; 19 Mar 2013 at 10:01 PM. Reason: removed link