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    Success! Looks like we've fixed this one. According to our records the fix was applied for a bug in our system in a recent build.
  1. #1
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    Default Architect 2 Will Not Open

    Architect 2 Will Not Open


    I am using Architect 2.2.0 build 908 on OSX Mountain Lion. I have been using the app for a few days now and it sometimes just doesn't want to start. Usually I can wait for 20-30 mins and it will eventually start, but until then I get the OSX application crashed screen and clicking "Reopen" doesn't work.

    What kind of info would be needed to help in figuring out what is happening?

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    Are you using a proxy server, that is configured using an proxy automatic config (pac) script?

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    Nope. It appears to crash before loading any project files. I've even tried deleting application preference files and that didn't help.

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    Can you save the Crash Report to a .txt file, and attach it here? Or you can copy/paste it all inside of a code block.

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    Here is a crash report.
    Attached Files

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    Thanks! Can you also go into System Preferences -> Network, then for your active network adapter, click on Advanced... and show the Proxies tab (e.g. http://cl.ly/image/0r3a3n3G0Z0U) and attach a screenshot of that window? Many thanks.

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    The current network I'm on isn't the one I've been connected to when it crashes.
    Attached Images

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    Same thing happens to me. Just crashes quite often on open. I do have a proxy at work, but if I repeatedly try and open it over and over it eventually opens.

    I don't think I've experienced it crashing after it's actually opened. Only during launch.

    Thanks,
    Shawn

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    I think we have a solid solution/workaround to this issue, which will be in the next Architect release. Thanks for reporting this, and very sorry for the inconvenience. It's a super edge casey issue.

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    Well the fact the behavior is seemingly random, makes it much more difficult to track down. Thanks for looking into this.