1. #1
    Sencha - Sencha Touch Dev Team Jamie Avins's Avatar
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    Default How to post a good bug report that can be fixed quicker

    How to post a good bug report that can be fixed quicker



    Notes:
    1. Read this before posting any bugs.
    2. Format for bug reports is shown in the following two posts.
    3. Please do not include or update the status in the title when making a report.
      • The development team will update the status accordingly
        • UNKNOWN = has not been processed yet
        • INFOREQ = more information required
        • OPEN = acknowledged, waiting for resolution
        • FIXED = code is applied to the svn
        • CLOSED = no bug found
    4. Changes to the framework will be committed to SVN:

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  2. #2
    Sencha - Sencha Touch Dev Team Jamie Avins's Avatar
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    Default


    Here is a sample template you can cut/paste directly into your bug thread and just fill in the blanks. A test case should be posted in the format shown here.

    Code:
    [B][U]Ext version tested:[/U][/B]
    [LIST]
    [*]Ext 3.____ rev ____
    [/LIST]
    
    [B][U]Adapter used:[/U][/B]
    [LIST]
    [*]ext
    [*]yui
    [*]jquery
    [*]prototype
    [/LIST]
    
    [B][U]css used:[/U][/B]
    [LIST]
    [*]only default ext-all.css
    [*]custom css (include details)
    [/LIST]
    
    
    
    [B][U]Browser versions tested against:[/U][/B]
    [LIST]
    [*]____
    [*]IE8
    [*]FF3 (firebug 1.3.0.10 installed)
    [*]Safari 4
    [/LIST]
    
    [B][U]Operating System:[/U][/B]
    [LIST]
    [*]________
    [*]WinXP Pro
    [/LIST]
    
    [B][U]Description:[/U][/B]
    [LIST]
    [*]Describe the problem in greater detail here, summarizing the behavior.
    [/LIST]
    
    [B][U]Test Case:[/U][/B]
    
    [CODE]
        <<insert working code to reproduce the report >>
    [/CODE]
    
    [B]See this URL :[/B] http://
    
    
    [B][U]Steps to reproduce the problem:[/U][/B]
    [LIST]
    [*] foo
    [*] bar
    [/LIST]
    
    [B][U]The result that was expected:[/U][/B]
    [LIST]
    [*] foo
    [*] bar
    [/LIST]
    
    [B][U]The result that occurs instead:[/U][/B]
    [LIST]
    [*] foo
    [*] bar
    [/LIST]
    
    [B][U]Screenshot or Video:[/U][/B]
    [LIST]
    [*]attached
    [/LIST]
    
    [B][U]Debugging already done:[/U][/B]
    [LIST]
    [*]none
    [/LIST]
    
    [B][U]Possible fix:[/U][/B]
    [LIST]
    [*]not provided
    [/LIST]

    Sencha Inc

    Jamie Avins

    @jamieavins
    -->

  3. #3
    Sencha - Sencha Touch Dev Team Jamie Avins's Avatar
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    Default


    What the above template should produce after posting:



    Ext version tested:
    • Ext 3.____ rev ____


    Adapter used:
    • ext
    • yui
    • jquery
    • prototype


    css used:
    • only default ext-all.css
    • custom css (include details)




    Browser versions tested against:
    • ____
    • IE8
    • FF3 (firebug 1.3.0.10 installed)
    • Safari 4


    Operating System:
    • ________
    • WinXP Pro


    Description:
    • Describe the problem in greater detail here, summarizing the behavior.


    Test Case:

    Code:
        <<insert working code to reproduce the report >>
    See this URL : http://


    Steps to reproduce the problem:
    • foo
    • bar


    The result that was expected:
    • foo
    • bar


    The result that occurs instead:
    • foo
    • bar


    Screenshot or Video:
    • attached


    Debugging already done:
    • none


    Possible fix:
    • not provided

    Sencha Inc

    Jamie Avins

    @jamieavins
    -->