I have a team of 8 developers that need to be licensed with Ext JS, can I buy 8 licenses or do I need to buy two 5 packs of Ext JS ?

You can buy 8 licenses of Ext JS. Please contact sales and we will put together a proposal for your specific license requirements. For Ext JS, Sencha will sell 5 licenses and greater, based on the quantities that you need.


I would like to use Sencha Touch Grid. What are my options?

Sencha Touch Grid is only sold in Sencha Complete or Sencha Touch Bundle. To be licensed for Sencha Touch Grid, you must buy one of these packages. There is NO GPL V3 version of Sencha Touch Grid.


When would I need an Embedded Device license agreement with Sencha Touch?

If you are distributing commercial software built with Sencha Touch for native deployment on an Embedded Device, you may do so for free for distributions of less than 5,000 units per product lifetime under our standard Tools License for Sencha Touch. Contact us about distributions above that amount. Use of Sencha Touch application through a general purpose web browser is permitted under our standard commercial license and does not require an Embedded Device license.


I already have 15 licenses of Sencha Complete, and I have had 3 additional developers join the team. What do I need to buy ?

You would need to buy a Sencha Complete License for up to 5 developers to cover those 3 additional developers. If your team expands over time and you add one or two more developers, those developers can be immediately enabled under the License purchased for Sencha Complete for up to 5 developers.


What credit cards do you accept?

We accept American Express, Master Card, Visa, Discover, and JCB credit cards.


Can I use Sencha Touch for free?

Yes. Sencha Touch is available free of charge for commercial and open source application development. However, embedding Sencha Touch in a commercial web application builder or software development kit (SDK) requires a paid commercial OEM license agreement. See “When would I need an OEM license agreement with Sencha Touch?” FAQ for more information. Additionally, using Sencha Touch commercially for native deployment on Embedded Device with more than than 5,000 units annually requires an Embedded Device License. See “When would I need an Embedded Device license agreement with Sencha Touch?” FAQ for more information. A Sencha Care support subscription for Sencha Touch is available for purchase separately.


I have 3 developers, do I need to a license for 5 developers?

Yes, the License for up to 5 developers enables a team of 3 developers to use the software to create applications, provisions their tech support entitlements and also grants distribution rights for the software/applications you have created. As your team grows you can provide up to two more licenses as soon as your developers need them without any additional processing.


Will you send me a sales receipt?

We are happy to send a sales receipt on request. When emailing us to confirm your order, please indicate that you would like a sales receipt, and include the billing contact information that should be included on it (contact name, company name if applicable and address).


I am using Ext JS 3. What are Sencha’s plan around the support for Ext JS 3?

Sencha will provide support and maintenance for Ext JS 3 through 1 June 2015, after which support for Ext JS 3 will be discontinued. Ext JS 5 was released on 2 June 2014, and is available now for new application development and upgrades. If you have other questions regarding Ext JS 3 support, please do not hesitate to contact us.


Why is Sencha moving to only providing 5 Licenses and above?

Most of our end-users are software developers working in large, often geographically dispersed teams, and this approach to providing our products made the most sense for the vast majority of our customers and partners. This will simplify purchasing decisions and processing effort for everyone involved. Additionally, since our products are long-lived within the teams we service, it will lower everyone’s long-term license management and coordination costs when acquiring and renewing licenses or maintenance and support subscriptions.