View Full Version : Sencha Touch Care/Support subscriptions changes

27 Nov 2013, 6:36 AM
It seems there have been some changes when it comes to Sencha Touch Care/Support, but since different pages give us different information and since I can't find any announcement, I don't know what to believe...

On this page http://www.sencha.com/support/, there is a "Sencha Care Paid Support Subscriptions" description which includes a "standard" category.
Lower on that page we can read:
"Sencha Touch Support from $299"

In the store https://www.sencha.com/store/touch/, there are only 2 premium options available, starting at $1395.

Standard support seems to exist still, since it can be purchased in a bundle like this one https://www.sencha.com/store/sencha-touch-bundle/
So what happened to the standard, individual developer support subscription for Sencha Touch?

3 Dec 2013, 11:47 AM
That seems like an error. Will be getting more information for clarity.

19 Jun 2014, 1:09 AM
That seems like an error. Will be getting more information for clarity.

Hello mitchellsimoens

Have you got more informations about Standard Support ?

Because I have the same problem, we are only 2 Sencha Touch Developers in our company and we want to buy 2 Sencha Touch Bundle (1 Developer Pack Touch Bundle + Standard Support = 2 * $695 ).

But we wonder how we will do to get access to support next year. We won't buy a "5 Developer Pack Sencha Touch Premium Support" for $1,395 as we are only 2 developers.

Is it really not possible to buy only Standard Support ?

Thanks in advance.