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View Full Version : Any ETA on having standard licenses to receive their activate code?



SebTardif
20 Dec 2016, 6:59 AM
I have been told that due to the novelty of having the first plug-in included to 'standard' licenses, they didn't receive activate code like the other customers.

mitchellsimoens
20 Dec 2016, 11:08 AM
Emails should have gone out. We saw that some upgraded subscriptions did not get updated but we fixed that batch and they should have gotten the email. Can you open a support ticket in the portal so we can track it back using your subscription?