Sencha is extremely unresponsive
I have some pre-sales questions about some Sencha products. I've sent multiple emails through the Contact form (over days) and called repeatedly, and have yet to get any response or get through to anyone on the phone (vs leaving a voicemail). Before spending $755 or even more, I'd like to know that there's some actual support behind this company. A quick Google gives hits such as this: https://twitter.com/g1011010/statuse...80906839642112, so this isn't just my experience.
So what's going on? Anyone at Sencha care to say anything about this, or will this also go ignored?