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  1. Replies
    3
    Views
    175

    Hello Josef, Please note that I have...

    Hello Josef,

    Please note that I have registered this as a bug in our tracker with reference number EXTJS-28433, the ticket will be linked here for you to receive important updates.

    Regards,...
  2. Hello, I request you to please confirm the...

    Hello,

    I request you to please confirm the issue which i'm able to reproduce in the fiddle is the same as which you are facing. For more details please see the below fiddle.I'm assuming you were...
  3. Hello, This is not a bug as you would observe...

    Hello,

    This is not a bug as you would observe in the fiddle mentioned below,

    https://fiddle.sencha.com/#view/editor&fiddle/2t8d

    There are two ways to do the same thing


    1) bind :...
  4. Hello Lowconquer, Please see the fiddle below...

    Hello Lowconquer,

    Please see the fiddle below with an override to fix this issue:

    https://fiddle.sencha.com/#view/editor&fiddle/2t8g

    Regards,
    Kumar
    Sencha Support.
  5. Hello, I am unable to open the attachment, can...

    Hello,

    I am unable to open the attachment, can you please try again to attach the file.

    Regards,
    Kumar
    Sencha Support.
  6. Hello, Thank you for your patience. I have...

    Hello,

    Thank you for your patience.

    I have registered this as a bug in our tracker under reference Jira EXTJS-28431, the ticket will be linked here for you to receive important updates.
    ...
  7. Replies
    8
    Views
    884

    Hello Ashok, Please accept our apologies for...

    Hello Ashok,

    Please accept our apologies for the delay.

    If you want different theme (crisp theme) package background and style in some specific place then you need to override CSS class and...
  8. Hello Simon, Please see the below fiddle which...

    Hello Simon,

    Please see the below fiddle which should help with the requirement.

    https://fiddle.sencha.com/#view/editor&fiddle/2t8c

    Regards,
    Kumar
    Sencha Support.
  9. Replies
    5
    Views
    291

    Hello Sean, This error occurs most likely when...

    Hello Sean,

    This error occurs most likely when you are not logged in with @sencha scope. Please try again and let us know.

    Regards,
    Kumar
    Sencha Support.
  10. Replies
    5
    Views
    291

    Also, We suggest to check...

    Also,

    We suggest to check node_modules/@sencha/ext-angular exists? And if it doesn't I check ~/.npmrc to verify the @sencha scope is there, or just aim to login again to sencha npm repository, and...
  11. Replies
    5
    Views
    291

    Hello Sean, Please refer to the below URL for...

    Hello Sean,

    Please refer to the below URL for troubleshooting, please revert back if the issue still persists.

    https://docs.sencha.com/extjs/6.7.0/guides/npm_packages/npm_help.html

    Regards,...
  12. Hello, Thank you for bringing this to our...

    Hello,

    Thank you for bringing this to our attention., Is it possible for you to provide a fiddle for this issue.

    Regards,
    Kumar
    Sencha Support.
  13. Replies
    2
    Views
    185

    Hello, Thank you for contacting Sencha...

    Hello,

    Thank you for contacting Sencha Support!

    I have checked with the general release of ExtJS 6.6 and 6.7 and found this to be working fine, this may have arised during one of the nightly...
  14. Hello, We will reach out to the concerned...

    Hello,

    We will reach out to the concerned Engineer about this and provide you an update.Please be assured that we will be looking into this and keep you posted.

    Regards,
    Kumar
    Sencha Support.
  15. Hello, This issue has been registered as a bug...

    Hello,

    This issue has been registered as a bug in our tracker under reference number DSGNR-8130, this ticket will be linked here for you to receive important updates on this thread.

    Regards,...
  16. Replies
    3
    Views
    273

    Hello, This ticket is being addressed under...

    Hello,

    This ticket is being addressed under support ticket 47875.

    Regards,
    Kumar
    Sencha Support.
  17. Hello, This issue is being addressed under the...

    Hello,

    This issue is being addressed under the support ticket 47720.

    Regards,
    Kumar
    Sencha Support.
  18. Replies
    2
    Views
    335

    Hello, It seems the issue is with triton theme...

    Hello,

    It seems the issue is with triton theme and found it is working fine with other themes.You can test it over the below fiddle


    https://fiddle.sencha.com/#view/editor&fiddle/2spu
    ...
  19. Hello Mark, I see that you have also opened a...

    Hello Mark,

    I see that you have also opened a support ticket for this issue, we noticed there is an open bug ticket for this with reference number SDKTOOLS-1919. We request you to follow the...
  20. Hello, I'm not able to reproduce the...

    Hello,

    I'm not able to reproduce the issue.Please check the below fiddle and if you still having problem then please update the fiddle to assist you in a better way.

    ...
  21. Hello Simon, Thank you for contacting Sencha...

    Hello Simon,

    Thank you for contacting Sencha support!

    The following should help fix the issue,

    Use delay it will work, also find the fiddle below for your reference.


    Please try with...
  22. Hello, Thank you for contacting Sencha...

    Hello,

    Thank you for contacting Sencha Support!


    Since you are unable to reproduce this issue in a fiddle, I would request you to provide a sample app which we will use to try and reproduce...
  23. Hello Mike, Thank you for bringing this to our...

    Hello Mike,

    Thank you for bringing this to our notice.

    We have registered this issue as a bug in our tracker with reference number
    EXTJS-28298, the ticket will be linked here for you to...
  24. Hello, Thank you for contacting Sencha...

    Hello,

    Thank you for contacting Sencha Support!

    I request you to provide a fiddle demonstrating the issue, It seems issue is because of the data which you have created for tree store is not in...
  25. Hello, Thank you for contacting Sencha...

    Hello,

    Thank you for contacting Sencha Support!

    I would request you to provide details on how to reproduce the issue as we are unable to do that.
    Please see the screen cast attached here for...
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