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  1. please feel free to email support@sencha.com with any information to assist in locating the purchase, and we will get you up and running
  2. Please feel free to email support@sencha.com for assistance. Please include the Activation code in question Vicki
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    I replied to your email, please let me know if you do not receive it
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    Dumbledore, please contact me directly at vicki@sencha.com
  5. Hi Ronald, I have sent you an email reply from support@sencha.com. I will continue that conversation there, to avoid putting your personal information in the Forums.
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    If you send an email to sales@sencha.com, I can refer for an upgrade. There is currently a 20% incentive for any Premium upgrades through 6/30/16, so inquire ASAP
  7. You can also email architect.feedback@sencha.com for further assistance
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    If you email architect.feedback@sencha.com, I will be able to help you and verify codes Vicki
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    FANTASTIC! Glad to help! Vic
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    Please send your Username, MAC Address an Activation Code to architect.feedback@sencha.com
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    It should take you to a screen where you can Activate. You can try uninstalling and reinstalling, or I can generate a license file, which should work to Activate you manually.
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    What happens when you log in with your ID and password?

    Vic
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    That is much clearer. You should click "switch user" and then it should allow you to log in again with the Activation Code

    Vicki
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    Are you running a trial, or is this a licensed Version?
    If you send an email to architect.feedback@sencha.com, I can generate a license file to see if that will over ride it
  15. I am so sorry for any difficulties in reaching us, please feel free to email sales@sencha.com at your convenience. I will be happy to help!
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    I am so sorry for any difficulties in reaching us, please feel free to email sales@sencha.com at your convenience. I will be happy to help!
  17. So sorry, please send your

    Username
    MAC Address
    License Key (or if it is for a trial)

    to architect.feedback@sencha.com

    I can generate an offline license file for you!
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    Devesh,
    I am so sorry for any inconvenience, but we are no longer doing trials for EXT Designer. Are you asking for a reset for Architect Version 3 trial? If that is your request, please...
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    I am so sorry, but we do not have a Student Edition. We do have Sencha Touch, which is free, and there is a GPL Version of EXT JS http://www.sencha.com/products/extjs/details (at the bottom of the...
  20. I am so sorry for any difficulties you have had in reaching us. You should have your legal department review the GPL terms at the following link : http://www.sencha.com/products/extjs/ at the...
  21. Hello, I am so sorry for any problems you have had in regards to reaching someone, but I will be glad to help you! Please email training@sencha.com, they should be able to help you! If you do not...
  22. A Communication Error usually indicates you are behind a firewall or proxy. I can generate an offline license file for you if you can send the following information to...
  23. I am so sorry, the only way to generate an offline license file for you if you can send the following information to architect.feedback@sencha.com or support@sencha.com. Username MAC Address License...
  24. A Communication Error usually indicates you are behind a firewall or proxy. I can generate an offline license file for you if you can send the following information to...
  25. A Communication Error usually indicates you are behind a firewall or proxy. I can generate an offline license file for you if you can send the following information to...
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