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Type: Posts; User: vpelc73

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  1. Replies
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    Hi Thom1970, thank you for bringing some humor!

    Hi Thom1970, thank you for bringing some humor!
  2. Replies
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    2,628

    I am so sorry for any problems you have had. Can...

    I am so sorry for any problems you have had. Can you please forward me the email in question, I would like to help! vicki@sencha.com
  3. please feel free to email support@sencha.com with...

    please feel free to email support@sencha.com with any information to assist in locating the purchase, and we will get you up and running
  4. Please feel free to email support@sencha.com for...

    Please feel free to email support@sencha.com for assistance. Please include the Activation code in question Vicki
  5. Replies
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    9

    I replied to your email, please let me know if...

    I replied to your email, please let me know if you do not receive it
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    9

    Dumbledore, please contact me directly at...

    Dumbledore, please contact me directly at vicki@sencha.com
  7. Hi Ronald, I have sent you an email reply...

    Hi Ronald, I have sent you an email reply from support@sencha.com. I will continue that conversation there, to avoid putting your personal information in the Forums.
  8. Thread: Roadmap!?

    by vpelc73
    Replies
    22
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    23

    If you send an email to sales@sencha.com, I can...

    If you send an email to sales@sencha.com, I can refer for an upgrade. There is currently a 20% incentive for any Premium upgrades through 6/30/16, so inquire ASAP
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    You can also email architect.feedback@sencha.com...

    You can also email architect.feedback@sencha.com for further assistance
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    If you email architect.feedback@sencha.com, I...

    If you email architect.feedback@sencha.com, I will be able to help you and verify codes Vicki
  11. Thread: Can't Activate

    by vpelc73
    Replies
    17
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    760

    FANTASTIC! Glad to help! Vic

    FANTASTIC! Glad to help! Vic
  12. Thread: Can't Activate

    by vpelc73
    Replies
    17
    Views
    760

    Please send your Username, MAC Address an...

    Please send your Username, MAC Address an Activation Code to architect.feedback@sencha.com
  13. Thread: Can't Activate

    by vpelc73
    Replies
    17
    Views
    760

    It should take you to a screen where you can...

    It should take you to a screen where you can Activate. You can try uninstalling and reinstalling, or I can generate a license file, which should work to Activate you manually.
  14. Thread: Can't Activate

    by vpelc73
    Replies
    17
    Views
    760

    What happens when you log in with your ID and...

    What happens when you log in with your ID and password?

    Vic
  15. Thread: Can't Activate

    by vpelc73
    Replies
    17
    Views
    760

    That is much clearer. You should click "switch...

    That is much clearer. You should click "switch user" and then it should allow you to log in again with the Activation Code

    Vicki
  16. Thread: Can't Activate

    by vpelc73
    Replies
    17
    Views
    760

    Are you running a trial, or is this a licensed...

    Are you running a trial, or is this a licensed Version?
    If you send an email to architect.feedback@sencha.com, I can generate a license file to see if that will over ride it
  17. I am so sorry for any difficulties in reaching...

    I am so sorry for any difficulties in reaching us, please feel free to email sales@sencha.com at your convenience. I will be happy to help!
  18. Replies
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    I am so sorry for any difficulties in reaching...

    I am so sorry for any difficulties in reaching us, please feel free to email sales@sencha.com at your convenience. I will be happy to help!
  19. So sorry, please send your Username MAC...

    So sorry, please send your

    Username
    MAC Address
    License Key (or if it is for a trial)

    to architect.feedback@sencha.com

    I can generate an offline license file for you!
  20. Thread: Reset Trial?

    by vpelc73
    Replies
    84
    Views
    72,743

    Devesh, I am so sorry for any...

    Devesh,
    I am so sorry for any inconvenience, but we are no longer doing trials for EXT Designer. Are you asking for a reset for Architect Version 3 trial? If that is your request, please...
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    I am so sorry, but we do not have a Student...

    I am so sorry, but we do not have a Student Edition. We do have Sencha Touch, which is free, and there is a GPL Version of EXT JS http://www.sencha.com/products/extjs/details (at the bottom of the...
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    I am so sorry for any difficulties you have had...

    I am so sorry for any difficulties you have had in reaching us. You should have your legal department review the GPL terms at the following link : http://www.sencha.com/products/extjs/ at the...
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    Hello, I am so sorry for any problems you have...

    Hello, I am so sorry for any problems you have had in regards to reaching someone, but I will be glad to help you! Please email training@sencha.com, they should be able to help you! If you do not...
  24. A Communication Error usually indicates you are...

    A Communication Error usually indicates you are behind a firewall or proxy. I can generate an offline license file for you if you can send the following information to...
  25. I am so sorry, the only way to generate an...

    I am so sorry, the only way to generate an offline license file for you if you can send the following information to architect.feedback@sencha.com or support@sencha.com. Username MAC Address License...
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