Quote Originally Posted by mitchellsimoens View Post
I did answer ...
No you did not.
Getting information from you is like pulling teeth.
We've dealt a number of times over the last 2 months and you just frustrate me.
I don't think you understand some of the questions.

Anyways I still stand by my subject line: Insufficient support for major bug fix

I don't see that paid support is worth it.
You've told me that my support credits will be used up to report defects in your software.

We do not have the same concept of support and I do agree with the concept of paid support, just not yours.

Thank you for your answers.