My sencha support subscription expires today. I went in to check for answers to my questions.
One ticket that I opened about a month ago was still open so I wanted to check for a response. But apparently I am blocked from seeing the responses posted earlier, nor can I see future responses to my tickets filed before the expiration.
That seems a bit unfair. And it's not like I was taking advantage of the support tickets either -- I only used half of my x-credits. I understand you want to encourage people to buy another year of subscription, but why so harsh on your (as of today) former customers, Sencha?