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Thread: Unable to register Designer: "A server error has occurred"

    Success! Looks like we've fixed this one. According to our records the fix was applied for a bug in our system in a recent build.
  1. #1
    Touch Premium Member
    Join Date
    Sep 2010
    Posts
    43

    Default Unable to register Designer: "A server error has occurred"

    Hi,
    I'm unable to register Sencha Designer 2. I get the error message:
    A server error has occurred

    This happens when I enter a valid Sencha ID and password.

    Any suggestions? I'm not able to use Designer unless I can register.
    I tried from Mac as well as Windows. Is the problem with my specific Sencha ID?
    Thanks,
    Sam

  2. #2
    Sencha User aconran's Avatar
    Join Date
    Mar 2007
    Posts
    9,488

    Default

    Sam -

    We've run into this across all of the operating systems but have yet to isolate what the problem is.

    We are investigating what the problem is.
    Aaron Conran
    @aconran

  3. #3
    Touch Premium Member
    Join Date
    Sep 2010
    Posts
    43

    Default

    Seems like a problem with my account. I created another Sencha ID and was able to register Designer, and start using it.
    Thanks,
    Sam

  4. #4

    Default Problem message : A server error has occourred

    Seems like a problem.
    I have
    already registered.Ican notuseext designer, Ido not know and it show message : A server error has occourred.

    Thank for the answer.

  5. #5
    Ext JS Premium Member dnorman's Avatar
    Join Date
    Jan 2011
    Posts
    101

    Default

    Still getting this error now on new signups. what gives?

    Don't pull the plug on 1.2, architect isn't fully baked yet.

  6. #6

    Default Same error

    Even I am getting the same error..

    Any solution?

  7. #7
    Sencha User aconran's Avatar
    Join Date
    Mar 2007
    Posts
    9,488

    Default

    Quote Originally Posted by pavanaradhya View Post
    Even I am getting the same error..

    Any solution?
    Are you trying to register Sencha Architect or Ext Designer? Are you a new user looking for a trial or do you have licensed copy? What operating system? Are you behind a proxy?
    Aaron Conran
    @aconran

  8. #8
    Sencha User
    Join Date
    Jan 2013
    Posts
    1

    Default "Server Error Occurred" while registering for Ext Designer

    Hello,

    I created a new account and received the confirmation mail for the same. But still unable to register for Ext Designer with my valid credentials.
    -It gives me "Server Error Occurred".
    -I use Windows 7
    -Created a different Sencha account and tried registering through that, but same error.
    -Mine is a trial version.
    -Have sent a mail regarding the same to [email protected].

    Could anyone please help me with this. Thank you!

    Thanks and Regards,
    Swasthi

  9. #9
    Sencha User aconran's Avatar
    Join Date
    Mar 2007
    Posts
    9,488

    Default

    It is unlikely that you will receive any response form "[email protected]".

    Send an email to architect.feedback at sencha.com and Viciki will be able to help you out.
    Aaron Conran
    @aconran

  10. #10

    Default same error me too

    at today the server error still remains, please when this bug will be fixed ?

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