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Thread: Unable to register Designer: "A server error has occurred"

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    Success! Looks like we've fixed this one. According to our records the fix was applied for a bug in our system in a recent build.
  1. #1
    Touch Premium Member
    Join Date
    Sep 2010
    Posts
    43

    Default Unable to register Designer: "A server error has occurred"

    Hi,
    I'm unable to register Sencha Designer 2. I get the error message:
    A server error has occurred

    This happens when I enter a valid Sencha ID and password.

    Any suggestions? I'm not able to use Designer unless I can register.
    I tried from Mac as well as Windows. Is the problem with my specific Sencha ID?
    Thanks,
    Sam

  2. #2
    Sencha User aconran's Avatar
    Join Date
    Mar 2007
    Posts
    9,488

    Default

    Sam -

    We've run into this across all of the operating systems but have yet to isolate what the problem is.

    We are investigating what the problem is.
    Aaron Conran
    @aconran

  3. #3
    Touch Premium Member
    Join Date
    Sep 2010
    Posts
    43

    Default

    Seems like a problem with my account. I created another Sencha ID and was able to register Designer, and start using it.
    Thanks,
    Sam

  4. #4

    Default Problem message : A server error has occourred

    Seems like a problem.
    I have
    already registered.Ican notuseext designer, Ido not know and it show message : A server error has occourred.

    Thank for the answer.

  5. #5
    Ext JS Premium Member dnorman's Avatar
    Join Date
    Jan 2011
    Posts
    101

    Default

    Still getting this error now on new signups. what gives?

    Don't pull the plug on 1.2, architect isn't fully baked yet.

  6. #6

    Default Same error

    Even I am getting the same error..

    Any solution?

  7. #7
    Sencha User aconran's Avatar
    Join Date
    Mar 2007
    Posts
    9,488

    Default

    We are no longer giving trials for Designer. If you have a valid license please email architect.feedback at sencha.com and Vicki will be able to activate your license.
    Aaron Conran
    @aconran

  8. #8
    Sencha User
    Join Date
    Jun 2014
    Posts
    2

    Default

    same error today... with OSX 10.9 mavericks and Sencha architect 2.

  9. #9
    Sencha User aconran's Avatar
    Join Date
    Mar 2007
    Posts
    9,488

    Default

    We don't support trials for Architect 2 or Designer 1. If you have a valid license send an email and we will get you activated. If you want a trial, use Architect 3.
    Aaron Conran
    @aconran

  10. #10
    Sencha User
    Join Date
    Jul 2013
    Posts
    2

    Default Same Issue

    I receive an error message "server error", though i have a licence for Sencha Architect 2. Could please help me ?
    Many Thanks

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