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Thread: FAQ - Frequently Asked Questions

  1. #1
    Sencha User
    Join Date
    Jun 2009
    Redwood City, CA
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    Default FAQ - Frequently Asked Questions

    This post will grow over time to include the answer to most commonly asked questions.

    1. I'm getting no screen after opening or starting a new project. What should I do?

    This should no longer be an issue and has been resolved in build 439

    2. How do I use the SDK Tools V2 Beta 3 with Sencha Architect 2?

    see this thread

    3. Where can I download example applications?

    4. Where is the documentation center?

    5. I'm having problems with Store.load() ... Store.sync() in the latest version of Touch 2.0.1

    see this thread.

    6. I'm having issues activating my Trial of Sencha Architect 2

    To troubleshoot your problem, start by making sure you can connect to our activation server.

    a. open this link to check if your computer is able to establish a connection with our servers. If it's working correctly, it will show something like

    {"success": true,"msg": "working"}

    Luca Candela
    twitter: @luckymethod

  2. #2
    Sencha User Phil.Strong's Avatar
    Join Date
    Mar 2007
    Olney, MD
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    I've installed a new version of Architect on Mountain Lion and it's telling me I can't run it.

    The issue is that Mountain Lion has a new feature enabled by default called gatekeeper. We are working to get Architect and Animator signed for Mountain Lion. Until then you'll need to change a setting in GateKeeper to allow applications from anywhere.
    Phil Strong

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