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  1. #1
    Sencha Premium Member Nxs's Avatar
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    Default Ext Designer minor update fail with Error Code 5

    At Ext Designer launch (1.2.2 b48), a message box asks me to install a minor update, but when transfer starts I get the following message :

    "An error occurred while downloading or installing the updates.ERROR CODE: 5"

    Any idea ?
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  2. #2
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    Not reproducible and updated to Version: 1.2.3 and Build: 50.

    Can you please provide machine configuration.

  3. #3
    Sencha Premium Member Nxs's Avatar
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    Default Machine configuration

    Quote Originally Posted by sumalatha View Post
    Not reproducible and updated to Version: 1.2.3 and Build: 50.

    Can you please provide machine configuration.
    OS : Windows 7 Family Premium SP1 (x64)
    RAM : 4 GB
    PROC : Core i7

    Always the same error since yesterday...please note that Sencha Architect is also installed.

    There are the two following folders in "Program Files" :

    C:\Program Files (x86)\ExtDesigner-1.2.2-48
    C:\Program Files (x86)\SenchaArchitect

    Maybe the cause of the problem ? Or Error Code 5 means network/communication error ?

    Thanks.

  4. #4
    Sencha Premium Member Nxs's Avatar
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    Default Boring...

    I tried to start Ext Designer with Admin rights but that don't solve the problem...

  5. #5
    Sencha User Phil.Strong's Avatar
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    Typically this means it can't communicate with update server
    http://www.sencha.com/api/xds/updateVersion1.2.php
    Phil Strong
    @philstrong

  6. #6
    Sencha Premium Member Nxs's Avatar
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    Default Bad link...

    Thank you for the answer, but the link leads to a blank page with this content :
    "
    <br />
    <b>Notice</b>: Undefined index: ionVersion in <b>/mnt/www/sencha/api/xds/updateVersion1.2.php</b> on line <b>33</b><br /><br /><b>Notice</b>: Undefined index: xdsVersion in <b>/mnt/www/sencha/api/xds/updateVersion1.2.php</b> on line <b>34</b><br />[{"type":"INSTALLER","url":"http:\/\/www.sencha.com\/products\/designer\/download\/"}]
    "Even if I copy/paste the url "http://www.sencha.com/products/designer/download" I can't download Ext Designer but Sencha Architect...

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