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  1. #1
    Sencha User
    Join Date
    Aug 2012
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    Default Answered: Cannot create app or Usergroup

    Are there any current issues with the servers that would be affecting the creation of new Apps or Usergroups? I have tried to create an App and Usergroup on 2 different accounts (and machines) and in both cases I receive an error after approx 2 minutes that says "there was an error. try again".

    We are trying to dig into to see if it will accommodate our needs, but these issues are making us think twice before we have even begun.


  2. @dpwilson Yesterday one of the servers failed which caused app/group creation to fail. It was going very slowly, rather than not working at all, so we didn't notice until the evening. I fixed it last night.

    The next release is built on all new infrastructure, which is much more resilient to failures like these.


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