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Thread: A communication error has occurred

  1. #11
    Sencha User
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    Feb 2014
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    Default Communication Error

    I was non able to finish the installation procedure because during the authentication A communication error occurred, I think, due to the proxy server use at work.
    There is another way to use this software in the desktop pc of the office ?

    Best regards

  2. #12
    Sencha - Sales Team
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    Oct 2010
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    I will be happy to help you! If you are having problems with the proxy, we can send you an offline license file. Please send Username MAC Address License Key to architect.feedback@sencha.com

  3. #13

    Join Date
    Jan 2013
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    We have the same problem:
    When I activate Sencha Architect, there is also a error message: 'Invalid Authorization Code'.

    I don't know why.

  4. #14
    Sencha - Sales Team
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    Oct 2010
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    If you email architect.feedback@sencha.com, I will be able to help you and verify codes Vicki

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