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Thread: A communication error has occurred

  1. #1

    Default A communication error has occurred

    When I sign in Sencha Architect using Sencha ID and Password, There is a error message: 'A communication error has occurred' .

    Sign.PNG

    When I activate Sencha Architect, there is also a error message:
    'Invalid Authorization Code'. I don't know why.
    Activate.PNG

  2. #2
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    87

    Default

    Hi HongGang.
    Please let me know ([email protected]) if you are still having problems, and I will gladly help you get an offline license file!

    Vicki

  3. #3

    Default

    thanks for your great help.

  4. #4
    Sencha Premium Member
    Join Date
    Jan 2013
    Posts
    5

    Exclamation same problem here

    Hi, I just bought the sencha complete and when activating it said that the code is wrong.

    What's the problem?

    Thanks

  5. #5
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    87

    Default Incorrect Activation Code

    Hi Soporte,
    If you send an email to [email protected] with your order number, I can give you the correct Activation Code! If you buy a product with Support (such as a Sencha Complete) you will get 2 activation codes, one for the Tool, and one for the Support!

    Vicki

  6. #6
    Sencha Premium Member
    Join Date
    Jan 2013
    Posts
    5

    Default

    Hi, I send you the order number by Private Message.


    Thanks

  7. #7
    Sencha Premium Member
    Join Date
    Jan 2013
    Posts
    5

    Default

    Thank you vicky!

  8. #8
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    87

    Default

    You are very welcome!

  9. #9
    Sencha Premium Member RiaanSA's Avatar
    Join Date
    Mar 2012
    Location
    Centurion South Aftica
    Posts
    70

    Default

    I am having the same problem.

    Please help.

    I also send an e-mail for assistance to you Vicki.

    Riaan

  10. #10
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    87

    Default Communication Error

    I have replied to your e-mail.

    Vicki

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