Unable to login to Sencha Architect 2 -getting server error

[sencha@Krish]

Hi,

I am using Sencha Architect 2 Trial version and the trail version got expired.So I registered with a new ID and tried login with the new credentials but getting a 'Server Error has occurred" message.

I am using Windows 7 64 bit and turned off firewall also.

Regards
Krish

[caojing12345678]

I also encountered the same situation. System show "A server error has occurred".


My system is windwos XP, 32bit

[andy@formzapper.com]

Getting same error here, thought I could reinstall a paid version, but the app will not recognize my user/pwd without non descript server error

[pippobaudo]

same error please help !

[jimi75]

Same error.

[frederic.b.dasilva]

Hello,

When I try to register my sencha ID in Sencha Architect 2.2.3, I got the message below :
"A server error has occurred".

Can you please help me to solve this issue ?

Regards,

[goldbug_test]

fix plz..

[jamza]

It appears to be related to new user accounts. If I use a new forum account just created, I get the error. If I use an older account (created before the Architect 3.x release), it works. I am a new member of a team using the older codebase with Architect 2 and it's presently too risky to upgrade our Sencha development tools on our existing code line at this time.

[peng002]

help same error

[vpelc73]

A Communication Error usually indicates you are behind a firewall or proxy. I can generate an offline license file for you if you can send the following information to architect.feedback@sencha.com.

Username
MAC Address
License Key or Activation Code