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  1. #1
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    Default Crash on launch

    OK, I was trying to fix the Windows to Mac problem by opening the Animator file in a text editor and examining the data. Everything appeared to be OK. Resaving the file as a javascript file and then renaming it .anim had no effect. It's worth noting that Dreamweaver tells me there's a syntax error on line 2, but there doesn't appear to be. Line 2 is
    "scenes":[{

    Then I noticed a bunch of \n characters in the text and thought maybe this had something to do with it since Windows and Mac handle newline characters differently. So I did a find and replace and replaced all the \n characters with \r\n.

    When I tried opening this file I got a blank white window and Animator hung. I had to force-quit.

    NOW whenever I open ANY Animator file this happens! Or if I try to just launch the app by itself this happens.

    I deleted the app and redownloaded a fresh copy. That didn't help. I can't find any preferences files. Where are they?

    How do I completely remove Animator from my system so I can install a fresh copy?

  2. #2
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    Default

    OK, I found and deleted the preferences file thanks to AppZapper. However, Sencha is still hanging on a white screen when I launch.

    Macbook Pro, OSX 10.8.5

    HELP!

  3. #3
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    Default

    Quote Originally Posted by trockwell View Post
    OK, I found and deleted the preferences file thanks to AppZapper. However, Sencha is still hanging on a white screen when I launch.

    Macbook Pro, OSX 10.8.5

    HELP!
    Me too, Windows 7 32 bit..

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