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Thread: 30 day Trial expired on my fist day?

  1. #1
    Sencha User
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    Default 30 day Trial expired on my fist day?

    Hello!

    Hello, i installed the full sencha trial package, I registered today on sencha forum, got my id, started sencha architect, leogged in with forum id and password and, SURPRISE! The message reads: Your 30 day trial has expired!

    How can i even test it?

    Thank you.

  2. #2
    Sencha - Support Team
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    If you've ever evaluated Architect before it might be remembering. In any case, I would enquire via our contact form:
    https://www.sencha.com/company/contact/

    They should be able to issue you a new trial license.

    Lifecycle management for your web apps

  3. #3
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    Default Same issue

    This is the first time taht aI installed Sencha Architect on Linux and it says that the trial has expired.

  4. #4
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    I'm user of Linux OS and I couldn't access my SA because every time I try to, I get into the login screen; then I put my ID and password (that are bound to one of my licences already active) and SA gets hung up, see attached image.
    Or in another situation I receive one screen telling me that my trial time expired, but the ID informed is one that is bound to my active licence, and if I try to click in "Activate" button nothing happens.
    One curious thing is that this is happening in my Linux machine, because my co-worker installed SA in a macbook and with the same ID working perfectly. I've already tried to install SA in several Linux machines with different OS (Ubuntu 16.04 or Mint 18 - based in Ubuntu 16.04) with the same bad results. In the past, this was not an issue, as I already used SA in this very same machine.
    Please someone can help me.

    Attached Images Attached Images

  5. #5
    Sencha - QA Team
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    Hi

    Please read this post https://www.sencha.com/forum/showthr...utions-support

    Regards
    Petr

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