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Thread: Unable to open Sencha Architect

  1. #1
    Sencha User
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    Default Unable to open Sencha Architect

    I've installed the Sencha Architect 3 in Windows recently. But when I open it, a dialog showing an "Sencha Architect Software License Agreement" is prompted. After I click the "Accept" button in the dialog, it directs me to a web page "https://www.sencha.com/forum/forumdisplay.php?99-Sencha-Architect-Forums" instead of opening the software. Does anyone know what's wrong with it? Many thanks

  2. #2
    Sencha User
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    Default

    Strange. With what version of Windows are you seeing this?

  3. #3
    Sencha User
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    Oct 2016
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    Default I'm Using Windows 7

    Quote Originally Posted by Gary Schlosberg View Post
    Strange. With what version of Windows are you seeing this?
    I'm using Windows 7 facing the same problem. Please let me know the solution. Do I need to give any license key anywhere?

  4. #4
    Sencha User
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    Default

    Please let me know how did you resolve this issue if it works now?

  5. #5
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    Default

    Quote Originally Posted by b33679 View Post
    Please let me know how did you resolve this issue if it works now?
    If you are usign 3.5 and seeing black screen, start SA with parameter --disable-gpu
    https://www.sencha.com/forum/showthr...n-black-screen

    If you are on SA 3.2 please check your graphics card settings. If you are on laptop and you have dual graphic card try to set-up with which card the SA is starting. Try to start SA with integrated one or with "external" one.
    https://www.sencha.com/forum/showthr...=1#post1076733

    Regards
    Petr

  6. #6
    Sencha User
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    Default

    Actually I'm using Sencha Architect 3.1. It was successfully installed in my Windows 7 - 64 bit machine. When I tried to open it, it is showing license agreement window. While I give accept, It is automatically redirecting to sencha forum as benickp said. Please help me, do I need to do any configurations?

  7. #7
    Sencha User
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    Default

    You don't need any other configurations. Well the steps should be the same as I mentioned for 3.2, do you have dual graphic cards? Try the suggested solutions.

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