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Thread: missing form on product downloads

  1. #1
    Sencha User
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    Default missing form on product downloads

    Hi,

    The form is missing from the "download" links on the following page:
    https://www.sencha.com/products/download/

    I am trying to download Ext JS and Architect and on the following two pages there is no form to fill in:
    https://www.sencha.com/products/extjs/evaluate/
    https://www.sencha.com/products/architect/download/

    I have tried in three browsers (IE, Chrome and Firefox).

    Please help...

    Many thanks,
    Joe

  2. #2
    Sencha - Marketing Team
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    Default

    Hi Joe,

    The forms appear to be working. Could you please send me over a screenshot so we can troubleshoot your issue? I'll pass it over to our web team.

    Thanks!
    Travis

  3. #3
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    Default

    You must disable your Adblocker.
    "Ghostery, Adblock, uBlock, uMatrix and so on"
    Then you can see the forms.

    https://apps.ghostery.com/de/apps/marketo
    https://apps.ghostery.com/de/apps/typekit_by_adobe

    Both services collect user data and sell it to third parties. "Leads"
    For this reason, the services have been blocked almost every Adblocker.

    *Translated with Google Translate*

  4. #4
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    Default

    Ah thanks, that makes sense - although my installed Chrome (or Firefox, or IE) doesn't have an Ad Blocker configured so it could be some company-wide issue.

    Thanks for the info, regards.

  5. #5
    Sencha - Marketing Team
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    Default

    Thanks for the help, Glatz! This makes sense since we do use Marketo forms. Kind of surprised a typekit is blocked though. Just to be clear, we don't sell or give user information to anyone outside of Sencha.

  6. #6
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    Default

    Just to be clear, we don't sell or give user information to anyone outside of Sencha.
    I agree.

    There are several rumors on the net about the fact that the user data Typekit Collects are passed to third.
    Whether this be true or not, I sadly can not say.
    Unfortunately, these rumors were sufficient that Typekit is now blocked.

    A solution to the problem with Typekit is as follows.
    Browser Addon: Stylish
    Domain: http://www.sencha.com, https://www.sencha.com
    Source: .wf-loading {visibility: visible;}

    Now you dont need to disable Ghostery or the Typekit entry.

    For Marketo I have not found any other solution.

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