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Thread: (OS X) Can't change email address on Activation screen

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    Sencha Premium User cruft's Avatar
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    Default Answered: (OS X) Can't change email address on Activation screen

    I previously installed the trial of Sencha Inspector for OS X, but my license is connected to a different email address. I've tried uninstalling and reinstalling Inspector, but the email address field still contains the old address.

    I've tried using the Ext JS activation code I received in my email, but no luck. I'm not sure where Inspector is storing that old email address, but how would I go about clearing it?

    Thanks!

  2. I would enquire via our contact form to see if they can confirm the correct activation code.
    https://www.sencha.com/company/contact/

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    Default

    I would enquire via our contact form to see if they can confirm the correct activation code.
    https://www.sencha.com/company/contact/

  4. #3
    Sencha Premium User cruft's Avatar
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    Default

    Thanks, I'll give that a shot. Are you implying that the email address on the page isn't a factor? Even so, I'd be interested to know where Inspector is storing that data locally.

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