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Thread: Examples don't work in Firefox 52 + touchscreen

    Success! Looks like we've fixed this one. According to our records the fix was applied for EXTJS-23846 in 5.1.5.
  1. #1
    Sencha Premium Member ragzovskii's Avatar
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    Default Examples don't work in Firefox 52 + touchscreen

    Hello.
    I was checking kitchensink demo in firefox 52 on the windows 10 device with a touch screen (tablet), and I cannot interact with the page. Tap on screen, click on touchpad (tablet also has a dock with keyboard and touchpad) don't do anything, buttons are not clickable, panels don't collapse/expand.

  2. #2
    Sencha Premium Member
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    It's not just a touch-screen, it doesn't work on my windows 10 laptop either (using a mouse).

    This is also happening to our software, so it's a huge issue. The application is basically unusable

  3. #3
    Sencha Premium Member
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    I can confirm the issue. With Firefox 52 menu handlers aren't fired when using a touch-enabled screen. It seems to still work when using a non-touch device. This is critical for us.

  4. #4
    Sencha User
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    Thanks for the report. I'm still investigating this. I've so far been unable to recreate but I'm not using a touch-enabled screen. Trying to track one down to confirm.

  5. #5
    Sencha User
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    Looks like we're already tracking this one as EXTJS-23846. I see fixes checked in for upcoming versions, but they haven't yet been merged. I do see an override on the ticket, so Support subscribers can create a ticket in the Support portal to gain access to the fix before the release is available.

  6. #6

    Default

    Can you just post the override here? I've opened a ticket with your support team but that will take time i assume for them to reply and guessing they are slammed. And meanwhile _my_ support team is also getting slammed with requests from our customers who are finding this today.

  7. #7

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    This is not what i've received from sencha but here's what i'm using if that helps anyone... basically the whole event transation they do has caused me grief/headaches and frustration more than i care to count.
    I'm about ready to remove the if block completely and just always undo the event name translation for these events

    // Undo sencha's logic
    // Needed for top nav buttons to not open links in new tabs/windows when clicked in IE11 EXTJS-13775
    // Firefox 52 is getting deteceted now as ALWAYS having pointer events
    // chromeOS causing issues too
    // unit tests failing
    if (Ext.isIE || Ext.isEdge || (Ext.firefoxVersion >= 52) || Ext.os.is.ChromeOS || window.inUnitTest) {
    // sorry windows mobile phones...
    var eventMap = Ext.dom.Element.prototype.eventMap;
    eventMap.click = 'click';
    eventMap.dblclick = 'dblclick';
    }

  8. #8
    Sencha User
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    atxmike, it looks like the override is on your Support ticket now. I apologize for the inconvenience you faced and hope this gets things working for you again.

  9. #9

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    Quote Originally Posted by Gary Schlosberg View Post
    atxmike, it looks like the override is on your Support ticket now. I apologize for the inconvenience you faced and hope this gets things working for you again.
    got it, thanks!

  10. #10
    Ext JS Premium Member tvanzoelen's Avatar
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    Quote Originally Posted by atxmike View Post
    got it, thanks!

    Can we get this override too, here in the forum? Seems a very critical bug which needs to be patched for all.

    Thank you!

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