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Thread: docs.sencha.com down?

    You found a bug! We've classified it as IHD-2829 . We encourage you to continue the discussion and to find an acceptable workaround while we work on a permanent fix.
  1. #51
    Sencha Sr Product Manager
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    Kkrume, good point. We feel your pain too and it's affecting our productivity as well. That said, we're making the corrections now. The executive team has noticed and we're working on solutions to prevent issues like this in the future. We noticed the failures which culminated in an outage when we tried to repair it. It was one of those events that we very much hate to see happen, but we learn fast, and will work through it as fast as we can.

    Mitch is right, we missed things at the end of Friday. We forgot about the older docs formats that were rendered with JsDuck and uses php for the index pages. The new docs renderer takes markdown and spits out html extensions. We're also looking into some of the apache redirects to make sure we have the landing pages all correct.

    The leadership team takes these events seriously. We know how it affects the loss of productivity. Not only that, it stings internally as well. So we don't want this to happen again either. I'll update more as they flush out the plan to build in redundancies.

    Thanks for the feedback!

    -Brandon

  2. #52
    Sencha Sr Product Manager
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    Just a heads up. The redirects have been fixed and the older doc links have been fixed. If you noticed something odd let me know and we will get right on it. Thanks for everybody's feedback!

    Thanks,
    Brandon

  3. #53
    Sencha Sr Product Manager
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    Update... We've found some more php links, and fixing that now with the older versions.

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