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Thread: Trial version error (invalid_trial_full)

  1. #1

    Default Trial version error (invalid_trial_full)

    Hello, I want to try Sencha Architect in free trial. I installed it. I write my email at SA and push "Start Trial" but I get an error "invalid_trial_full: A trial license could not be generated, must reactivate license". Why does it happends?

  2. #2
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    88
    Answers
    3

    Default

    I just wanted to let you know we are looking into this, and hopefully will have an answer soon.

  3. #3
    Sencha User
    Join Date
    Sep 2018
    Posts
    1

    Default

    Hi,
    i have exactly the same problem

  4. #4
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,165
    Answers
    12

    Default

    I'm helping track down why the system is causing you a problem. Could you send me an email that you're using to access the trial? I did some tests on the system today and I wasn't seeing the issue show up so I have to dig in with something more specific.

    If you like you can send it to [email protected].

    Thanks,
    Brandon Donnelson
    Product Architect

  5. #5

    Default

    Hi,
    i have exactly the same problem

  6. #6

    Default

    Hi,
    i have exactly the same problem

  7. #7
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    88
    Answers
    3

    Default

    The error has been fixed, can you please try again to see if you are able to trial now?

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