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Thread: I can not register my legitimate Architect 3.

  1. #1
    Sencha User
    Join Date
    Sep 2012
    Posts
    9

    Default I can not register my legitimate Architect 3.

    server.jpg




    I have a complete extjs 5 package and I have always used version 3 without a problem, I had to format my pc recently and can not register, it only gives the server error.(I tried 3 other linux machines and the same error appeared)

  2. #2
    Sencha - Forum Administrator
    Join Date
    Sep 2017
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    1,006
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    Default

    Hello there- are you still having issues with this? Please let me know.

    Kindly,

    Michele

  3. #3
    Sencha User
    Join Date
    Sep 2012
    Posts
    9

    Default

    Quote Originally Posted by Forum_Adm View Post
    Hello there- are you still having issues with this? Please let me know.

    Kindly,

    Michele

    Yes, I tried also to use the version for Windows to test on wine the same error. I tried at my house with a different computer / internet. Strange that he does not say that my "credentials are wrong", he says: "server error". See the image.

    Screenshot_2019-02-20_07-52-17.jpg

  4. #4
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    88
    Answers
    3

    Default

    Hello, this usually indicates you are behind a proxy or a firewall. If you can send your MAC Address with your Activation Code (and forums ID you are using) to [email protected], I can provide you with an offline file.

  5. #5

    Default

    Quote Originally Posted by vpelc73 View Post
    Hello, this usually indicates you are behind a proxy or a firewall. If you can send your MAC Address with your Activation Code (and forums ID you are using) to [email protected], I can provide you with an offline file.
    please tell me,thank you.

  6. #6
    Sencha - Sales Team
    Join Date
    Oct 2010
    Posts
    88
    Answers
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    Default

    Have you emailed [email protected] with your Forums ID, MAC Address and Activation Code?

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