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Thread: Support Portal Down

  1. #21
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
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    1,170

    Default

    Good point. It fits the title and it's broken. I'm escalating and will see it gets fixed.

  2. #22
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,170

    Default

    I apologize for the time it's taken us to fix the search drop down option. We're working on it. Here is a workaround in the meantime. You can use the advanced search: https://www.sencha.com/forum/search.php

    For the npm login issue, can you contact me directly? I'd like to help get that working for you. If you like to send me your email and let me know what your login is I can verify the account is working properly.

  3. #23

    Default

    I lost all access to my downloads in the support area. I renewed the subscription in october 2018 so I should still be able to have access to, at least, the past year releases.

    Attachment 57901

  4. #24
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,170

    Default

    @dnoizet, could you email me and I'll connect you with a guru who can fix that.

  5. #25
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,170

    Default

    Oops. My email: [email protected]

  6. #26
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,170

    Default

    Update: The regular search service is back up.

  7. #27

    Default

    Email sent.

  8. #28
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,170

    Default

    Thank you!

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