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Thread: SENCHA ARCHTECT WILL NOT OPEN !

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  1. #1
    Sencha User
    Join Date
    Aug 2009
    Location
    Belgium
    Posts
    7

    Default SENCHA ARCHTECT WILL NOT OPEN !

    Trying to open architect.. i see a lot processes starting in the task manager. but it does not open !!
    tried fresh install.. resulting in the same problem !


    anyone experience the same ? and hopefully knows a solution ?


    thierry

  2. #2
    Sencha - Forum Administrator
    Join Date
    Sep 2017
    Posts
    1,006

    Default

    Thank you so much for your post. I apologize for the delay. I have shared this with the support staff to look into at their earliest convenience. Your patience is greatly appreciated! We do suggest using the support portal when you need assistance with a capability of a Sencha product, you have identified a situation where a products behavior is inconsistent with the product documentation and might indicate a software bug, or when the communication between you and Sencha needs to be private.

    Thanks again,

    Michele



  3. #3

    Default Profile

    Try running architect under a different user profile. I had this issue a while back and the only fix was re-creating the user profile from scratch.


    Quote Originally Posted by Forum_Adm View Post
    Thank you so much for your post. I apologize for the delay. I have shared this with the support staff to look into at their earliest convenience. Your patience is greatly appreciated! We do suggest using the support portal when you need assistance with a capability of a Sencha product, you have identified a situation where a products behavior is inconsistent with the product documentation and might indicate a software bug, or when the communication between you and Sencha needs to be private.

    Thanks again,

    Michele



  4. #4
    Sencha Premium User dawesi's Avatar
    Join Date
    Mar 2007
    Location
    Melbourne, Australia (aka GMT+10)
    Posts
    1,210

    Default

    uninstall and reinstall also works... also you can nuke the folders under your user profile and it will reset all settings (better than recreating profiles).
    Cloud Application Architect

    Sencha Specialist / Sencha MVP
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