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Thread: Blank sreen on sencha architech

  1. #1
    Sencha User
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    Default Blank sreen on sencha architech

    I got an evaluation license for SenchaArchitect this month but I could never use it. When I run the application of any of the templates, it generates a blank page. Check the HTML file and I see that it generates a totally empty page with the exception of a LINK to load BOOTSTRAP. My operating system of Ubuntu 18.04 64 bits.

    Does anyone know what can be done with this?

  2. #2
    Sencha - Forum Administrator
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    Thank you so much for bringing this to our attention. I have shared this with the support staff to look into at their earliest convenience. Your patience is greatly appreciated! We do suggest using the support portal when you need assistance with a capability of a Sencha product, you have identified a situation where a products behavior is inconsistent with the product documentation and might indicate a software bug, or when the communication between you and Sencha needs to be private.

    Thanks again,

    Michele



  3. #3
    Sencha - Sales Team
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    can you submit this question in the Sencha Architect forum?
    Marc Gusmano
    Sales Engineer
    Sencha Inc.

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