Results 1 to 10 of 10

Thread: Endless loop of "Updating indices" caused by Sencha plugin

  1. #1
    Isnogud
    Guest

    Exclamation Endless loop of "Updating indices" caused by Sencha plugin

    Hi,

    after we've updated our IDE to the latest version (2019.1), we experienced some performance issues which were caused by the plugin.
    This occurs not only in projects that make use of the plugin.

    See also this issue for more informations:

    https://youtrack.jetbrains.com/issue/IDEA-209836


    Greetings

  2. #2
    Sencha - Forum Administrator
    Join Date
    Sep 2017
    Posts
    1,005
    Answers
    5

    Default

    Thank you so much for your post. I apologize for the delay. I have shared this with the support staff to look into at their earliest convenience. Your patience is greatly appreciated! We do suggest using the support portal when you need assistance with a capability of a Sencha product, you have identified a situation where a products behavior is inconsistent with the product documentation and might indicate a software bug, or when the communication between you and Sencha needs to be private.

    Thanks again,

    Michele


  3. #3
    Sencha Premium User
    Join Date
    Jan 1970
    Posts
    3

    Default

    Any updates on this? (Testing my new old account too..)

  4. #4
    Sencha Premium User
    Join Date
    Oct 2015
    Posts
    3

    Default

    I am having the same issue after upgrading intelliJ. I am also getting prompted to update the license but running into that "Known" issue to. The only way I could resolve both issues was to disable the plug-in.

    Very disappointed in Sencha and how they have NOT been addressing these plug-in issues. It's almost like they really don't care about the JetBrains plug-in... even though its a purchased item.

  5. #5
    Sencha Premium User Jobacu's Avatar
    Join Date
    Jul 2019
    Location
    Germany
    Posts
    2

    Default

    You might have to switch the JetBrains boot JDK to a previous version. I'm currently using the jdk1.8.0_191 and it works.

  6. #6
    Sencha Premium User
    Join Date
    Jul 2019
    Posts
    2

    Default

    I'm experiencing the same problem. Wasted nearly an entire day trying to figure out why IntelliJ wouldn't stop indexing (which froze me out from using the IDE). Finally, figured out the sudden problem, where my activation code is no longer working and giving me a "There was a problem downloading a valid license" error, is the culprit behind the endless indexing. As soon as I disabled the plugin, the indexing stopped.

  7. #7
    Sencha Premium Member
    Join Date
    Nov 2013
    Posts
    31

    Default

    No nightlies for almost 4 weeks... Sencha, does this have any priority?

  8. #8
    Sencha Premium User
    Join Date
    Jul 2019
    Posts
    2

    Default

    Support got back to me on this. You have to revert to JDK 8. This bug seems to be introduced in 2019.2. So ,you can either go back to 2019.1 or revert your JDK to version 8.

  9. #9
    Sencha Premium Member
    Join Date
    Nov 2013
    Posts
    31

    Default

    I know this, but this seems unacceptable. This problem is here for about 9 months and it's known at Sencha. JDK8 is giving stability and performance issues and PHPStorm 2019.1 is also out of the question. The thing is: the plugin is a paid product and it's broke and everyone knows this and nothing is being done about it!
    There is also of course the problem of registering the plugin which is not possible https://www.sencha.com/forum/showthr...ng-to-be-fixed
    I've had contact with Sencha through the support channel, posting in the forum: nothing happens.

  10. #10
    Sencha Sr Product Manager
    Join Date
    Jan 2012
    Location
    Arlington, WA
    Posts
    1,178
    Answers
    12

    Default

    Thanks for the feedback. We're about done with 7.2, so I'm working on scheduling this fix in 7.3.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •