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Thread: Undefined error in Ext.draw.Animator:step()

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  1. #1
    Sencha Premium Member
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    Default Undefined error in Ext.draw.Animator:step()

    As per the image below, I'm getting an error in Ext.draw.Animator. I've been unable to reproduce it so far in a fiddle, but I suspect it happens when a canvas is destroyed whilst an animation is in progress.
    In our application it doesn't happen too often, but enough for several customers to have reported it.

    Exterror.png

  2. #2
    Sencha - Forum Administrator
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    Thank you so much for your post. I apologize for the delay. I have shared this with the support staff to look into at their earliest convenience. Your patience is greatly appreciated!

    Thanks again,

    Michele


  3. #3
    Ext Support Team
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    Hello,

    Thank you for contacting Sencha Support!


    Since you are unable to reproduce this issue in a fiddle, I would request you to provide a sample app which we will use to try and reproduce the issue from our side. If you do not want to share the app here, I would recommend to open a support ticket on the portal.

    Regards,
    Kumar
    Sencha Support.

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